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Author: [Gaming Industry - US] Topic: 5Dimes ACH
JayKay21
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#1
Posted: 10/19/2011 12:14:10 PM

just curious to see if anyone here use this feature.  I made a request yesterday and today my 5dimes account reflect the amount. 

Wondering if anyone has used this and if so, how long did it take before it shows up in your bank account.

Thank you.

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#2
Posted: 10/19/2011 12:59:20 PM
Of course PEOPLE use this. Why not call 5dimes and ask them the answers you seek. Or better yet I am sure you already did ask them.
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JayKay21
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#3
Posted: 10/19/2011 1:23:18 PM
QUOTE Originally Posted by DickyR:

Of course PEOPLE use this. Why not call 5dimes and ask them the answers you seek. Or better yet I am sure you already did ask them.


I did, 2-5 business days.  But Just want to hear people's experiences, that is all.  Leaving to Florida for a little trip, and it would be nice to have the extra cash to spend while there.

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HookEmHorns22
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#4
Posted: 10/19/2011 6:30:15 PM
Hey Jay let me know how that payout works out for you. I just switched from Bodog to 5dimes and was curious how those ACH payouts worked. I guess it's just a bank transfer and you sit back and wait for your money. 
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JayKay21
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#5
Posted: 10/21/2011 1:52:01 PM
I requested Tuesday and still nothing.  3 days so far, so I'll wait til Tuesday next week.  Hope I get it soon.
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#6
Posted: 10/21/2011 6:46:39 PM
Jay, I requested on Monday ACH and still nothing as well. I'm hoping it reaches at least by Monday and no later than Wednesday.
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#7
Posted: 10/22/2011 6:36:32 AM

They are DEFINITELY playing games.  I did a withdrawl on Monday as well and still nothing.  They told me this morning I would get it Monday -Tuesday.  I always gotten ACH payouts within 3 days at max.

This happened to me last year with them and they put the money back into my account.  5dimes does this once in a while to their customers to stall and try to get you to lose it.  I have been with them for over 5 years.   I am very dissatisfied and will be switching books if they play this game again.

If I stay with them, I will only do western union payouts moving forward. This is such BS.

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#8
Posted: 10/22/2011 11:32:52 AM
t
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#9
Posted: 10/22/2011 12:50:21 PM
Just talked to them via live chat. They said if I don't receive it by Monday to contact their accounting departing on Tuesday.

But why wouldn't I receive it? Shouldn't his answer be that it will definitely be there by Monday lol. Hmmmmm...


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#10
Posted: 10/22/2011 6:14:00 PM
Anywhere from 3 to 7 BUSINESS DAYS people. Get a grip.
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#11
Posted: 10/22/2011 6:16:03 PM
QUOTE Originally Posted by tiamatrix:

They are DEFINITELY playing games.  I did a withdrawl on Monday as well and still nothing.  They told me this morning I would get it Monday -Tuesday.  I always gotten ACH payouts within 3 days at max.

This happened to me last year with them and they put the money back into my account.  5dimes does this once in a while to their customers to stall and try to get you to lose it.  I have been with them for over 5 years.   I am very dissatisfied and will be switching books if they play this game again.

If I stay with them, I will only do western union payouts moving forward. This is such BS.


Call 800-305-3517 ask to speak to TONY tell him what you think.
Lying sack of garbage.
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#12
Posted: 10/24/2011 6:34:16 AM

Hey Dickyr,

 

Don't respond to me again.  I've read enough of your posts.  You must be in High School or just high.  My time is more important than reading a post from you.

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#13
Posted: 10/24/2011 3:11:44 PM
QUOTE

Originally Posted by anthonybx20:

Just talked to them via live chat. They said if I don't receive it by Monday to contact their accounting departing on Tuesday.

But why wouldn't I receive it? Shouldn't his answer be that it will definitely be there by Monday lol. Hmmmmm...


 

I called them today. I still haven't recieved my money, and now their great cs told me it can take up to 10 days. LOL

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#14
Posted: 10/24/2011 3:20:48 PM
let me chime in...i always requested ach on mondays and have received them in 3 days tops. i would literally check my bank account online daily (yes I have a bit of ocd) and these ach payouts were da bomb...but the last 2 have taken significantly longer...i have still not received my last one which I requested on the 17th  

i checked with cs and was given the same run around about how now it can take 10 days yada yada yada

i'm not overly concerned about not getting the ach, but what does concern me is the entire online climate, i used to be able to comfortably leave 5 to 10 grand in 5dimes, but now I try to cash out anything over 2gs, dont want to be assed out like the poker folks

hope all is well with 5dimes, but it is best to hit and run with these online books now...win and withdraw!!!
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#15
Posted: 10/24/2011 3:32:18 PM
i requested one last monday and still have not received it. usually would receive them on friday when requesting one on monday.
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#16
Posted: 10/24/2011 3:53:37 PM
QUOTE Originally Posted by Professional1:

i requested one last monday and still have not received it. usually would receive them on friday when requesting one on monday.


Yeah me too.I never waited this long for an ACH from any company.
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JayKay21
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#17
Posted: 10/24/2011 7:46:58 PM

yea, It''ll be 5 business days tomorrow.  So hopefully, I'll get it tomorrow.  Hoping I get it sooner than 7 or 10 days as some have mentioned in here.

 

 

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#18
Posted: 10/24/2011 7:49:18 PM
Thanks everyone (except 1 person) for contributing to this thread.
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#19
Posted: 10/25/2011 6:19:52 AM
QUOTE

Originally Posted by JayKay21:

Thanks everyone (except 1 person) for contributing to this thread.

 

Did anyone get their ach from 5dimes. Again, I requested it last Monday, and today is 6 days and still never recieved.  I am expecting the money to go back into my account like they did to me last year or maybe they are just stealing it.  There is no way an ACH takes this long. I have done them before with 5 dimes and got my money in 3 days every time. 

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#20
Posted: 10/25/2011 6:53:46 AM

Dalocksmith,

You mentioned that your last couple have been a lot longer.  How long exactly did they take?  

The money is coming from Canada. So any ACH done that day will be received in 1-2 days in a US bank. When they take the money out of your 5dimes account to do the ach, it doesn't actually get sent from the bank that day.  That is the delay. They hold onto it for as long as they want.  When they actually send it from their bank, it gets to us in 1-2 days. So they know exactly when we should get our money. If they are saying 10 days, then they don't plan on sending us anything until Thursday.  Just my 2 cents.  I just hope they are not closing shop. I had another book owe me $4k, and they did the same thing. THey kept delaying, delaying, and finally their website was gone. 

 

 

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JayKay21
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#21
Posted: 10/25/2011 8:12:50 AM

I only used ACH one time before and it didnt take this long.  Today is the 5th business day and still nothing.  Quite disappointing.  I'll wait for day 7 before I contact them.

Tiamatrix, let me know how it turns out for you.

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#22
Posted: 10/25/2011 9:09:20 AM
Nothing for me, this is ridiculous.
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#23
Posted: 10/25/2011 9:32:40 AM
Just went on live chat.

Please wait for a site operator to respond.
You are now chatting with 'Kim'
Kim: Hello. How may I assist you today?
Anthony: My username is 5D******* and my pw is ***********
Anthony: I requested a withdrawal last week Monday (10/17/2011) via ACH and I still haven't received the money in my bank account.
Anthony: What's going on?
Kim: let me check
Anthony: Ok
Kim: today is number 6, remember that it could take from 3 to 6 business days some times the ACH payouts got a delay , but we need to wait
Anthony: How much longer, I've dealt with many companies and I never had to wait so long for an ACH payment.
Anthony: ?
Kim: if you didn't receive it in the day number 6, we must until the day number 10 and then you need to send bank statement showing you didn't receive it , so we can put the money back to your 5Dimes account
Anthony: This is stupid, is this a game you guys are playing? Everyone in covers and sbrforum says you guys purposely hold the money so we can gamble it out.
Anthony: I'm not planning on gambling it out, please tell your bosses or whatever to initiate my withdrawal via ACH.
Anthony: ACH doesn't take thislong.
Kim: some times, it does
Kim: that is why we need to wait
Anthony: Ok, I'll wait. But I can't believe out of all the sportsbooks I've been with, 5dimes has me waiting the longest for my money. Didn't see this coming. Anyway, have a nice day.

What do they want me to wait on? Tony's bowels to open up? This is so friggin stupid. When Kim said "so we can put the money back to your 5Dimes account"..... I don't want the friggin money in my 5dimes, that's why I requested a withdrawal!

Seriously guys, this is the first time I'm requesting payout from 5dimes and it's not a good experience. I've never been screwed by a sportsbook before. I even got paid by sportsbook.com a few years back and I was always with BetJm until they closed up and they would pay me faster than a premature ejaculation.

I'm so pissed right now because I know I'm getting the runaround from 5dimes. No ACH payment should take this long.
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JayKay21
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#24
Posted: 10/25/2011 9:53:40 AM

it sucks, but im not sure if it was 5dimes or SIA that had a problem with a batch of ACH withdrawals and they had to resend it, if that made any sense or if im pulling this our of my behind from somewhere.

So Day 10 would be Friday for you?  Hope you get it sooner !!

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#25
Posted: 10/25/2011 10:15:21 AM
QUOTE Originally Posted by JayKay21:

it sucks, but im not sure if it was 5dimes or SIA that had a problem with a batch of ACH withdrawals and they had to resend it, if that made any sense or if im pulling this our of my behind from somewhere.

So Day 10 would be Friday for you?  Hope you get it sooner !!



Nope, 10 would be Monday, they don't count Saturdays. So that would be Tuesday for you. Hope you get yours quick as well.

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