We have sent you this disclaimer as you stated you were interested in requesting a cashier check payout. Please be sure to read very carefully the following conditions:
1) FedEx packages take 7 business days to arrive after the date the redemption is processed.
2) Early inquires opened with the processor incur in a $10 fee.
3) Returned packages due to delivery impossibilities caused by incorrect or incomplete address information or inability to locate the recipient will incur in a $50 fee.
4) Stop payments cannot be performed by the merchant. In order to receive a refund of a check payout, the original check must be mailed via express courier to the 5Dimes Group headquarters. Credits will not be issued until the check is in our possession. Express courier charges or any other fees incurred will not be covered.
5) If forced to request a stop payment to the processor, the account will be charged a $250 fee and the credit will not be posted in your account until confirmed as completed by the merchant. Either case will permanently ban your account from processing check payouts.
In order for us to process a cashier check you must be aware and agree to all of the above. If there is anything you feel discomfort with or you have any questions please be sure to ask us before submitting the request. To submit the cashier check request we need you to confirm your account number, password, the amount you want processed and the physical address for shipping.
Best Regards,
Tatiana M.
Customer Service Department
5Dimes Group
1-800-430-5896







