Pinnacle Withdraw Issue

Forum: Gaming Industry - Non US
Author: [Gaming Industry - Non US] Topic: Pinnacle Withdraw Issue
Money756 PM Money756
Joined: Dec 2012
Posts: 174
 
Money756
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Posted: 12/16/2012 12:16:49 PM
Tried to make a withdraw yesterday and was given this message.  Anyone here ever had this problem?

Dear Pinnacle Sports Client,

Your recent withdrawal request was declined by Pinnacle Sports for the following reason:

Your withdrawal has been declined due to Moneybookers name difference and you need to provide necessary documents for Proof of Identification.

Please forward any questions to our Customer Service Department at csd@pinnaclesports.com.

Kind Regards,

Customer Service Department
Pinnacle Sports

Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 46726
 
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Posted: 12/16/2012 12:26:02 PM
Sounds like a reasonable request.


C-T
omalleys PM omalleys
Joined: Aug 2011
Posts: 283
 
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Posted: 12/26/2012 2:13:44 AM
You were trying to withdraw from one name account to a different name...ofcourse they will decline that!
omalleys PM omalleys
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Posted: 12/26/2012 2:14:41 AM
If they approved that withdrawal, then two days later you could say someone stole your money from your account and pinnacle would be liable for allowing that withdrawal. name has to be exact same.
Forum: Gaming Industry - Non US
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