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Author: [Contest Help] Topic: Help receiving hats that I won
BestPlay2Day send a private message View Space | Friends | Playbook |
BestPlay2Day
Participation Meter
Prospect
Joined: Dec 2005
Posts: 129
Location: Minnesota
#1
Posted: 8/10/2009 1:18:37 PM
Wanted to post this to see if I can get some help collecting the hats I have won.
 
I took 13th in the 2009 mlb preseason contest and replied to the email wagerline sent on 4/9/09 and still haven't received my hat after 4 months.  I also got 9 in a row for the streak survivor and replied to the wagerline email on 5/31/09 and it's been over 2 months for that one.
 
I am concerned since I did hit 9 in a row from 3/13/07-4/9/07 for the streak survivor, responded to the email and never received my hat after over 2 years.  I didn't really pursue it back then, but so far I am 0 for 3 in receiving prizes I won.  Can you look into this as I can't believe that I would not receive anything for winning a hat 3 different times. 
 
I have emailed the contests@wagerline.com many times and have got no replies so I hope for better luck in this thread.  I use an msn email so I did receive the email each time congratulating me and I replied each time verifing my address is correct in your system.
I hope you do give out the prizes for the contests you run here, but going 0-3 in receiving prizes doesn't make Covers look good in my eyes.  Hope you can make things right and thanks in advance.
 
Thank you, BestPlay2day
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Covers-Team
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Covers-Team
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Joined: Aug 2001
Posts: 39916
Location: Canada
#2
Posted: 8/13/2009 7:14:19 AM
I will have our prize department look into this for you. Thanks

C-T
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Covers-Team
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Covers-Team
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Covers Referee
Joined: Aug 2001
Posts: 39916
Location: Canada
#3
Posted: 8/14/2009 8:19:08 AM
We have sent an email to your MSN address. Please respond.

C-T
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BestPlay2Day send a private message View Space | Friends | Playbook |
BestPlay2Day
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Prospect
Joined: Dec 2005
Posts: 129
Location: Minnesota
#4
Posted: 8/15/2009 1:41:09 PM
QUOTE Originally Posted by Covers-Team:

We have sent an email to your MSN address. Please respond.

C-T

 

I replied to your email yesterday evening.  The address is correct, please let me know if you received my reply email.

Thanks, BestPlay2day

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