I had an issue with 5dimes earlier this year when trying to get a withdraw. Hit a 15-team NFL season win over/under for $17,000 and they gave me the same excuse, "we ran out of funds. please call back everyday early to check". What was explained to me is that because I deposited using a debit card, they couldn't pay me out with Bitcoin and had to use a different method (check, wire transfer etc.). I requested a check but those were only good in $5,000 increments and I would have to call back everyday to make sure there were funds. This went on for 3 weeks. I would call and ask if I can get a check. The first check was free since I was entitled to one check withdraw every month but the following two checks cost me $50 each. I eventually got my money and was told to deposit with Bitcoin in the future to avoid this hassle since they will only pay you out in the same method you deposited with. I haven't made any major bets since but will definitely be depositing with Bitcoin this year.