Hi, I need some clarification on this. On the Covers website, you explicitly stated that once a user reaches a cash or gift card prize, an automatic email is sent the following day. I won the Monthly Streak Survivor prize for April, and as of today at 7:00 PM (Brazil time), I have received absolutely nothing. Last month, when I hit 9 straight picks, the $20 gift card email arrived right on schedule the next day — so why is it different this time? Please look into this as soon as possible."
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To remove first post, remove entire topic.
@Flynt
Hi, I need some clarification on this. On the Covers website, you explicitly stated that once a user reaches a cash or gift card prize, an automatic email is sent the following day. I won the Monthly Streak Survivor prize for April, and as of today at 7:00 PM (Brazil time), I have received absolutely nothing. Last month, when I hit 9 straight picks, the $20 gift card email arrived right on schedule the next day — so why is it different this time? Please look into this as soon as possible."
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