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Views: 41
Posts: 6
 
Captain
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Joined: Nov, 2007
Posts: 6145
Posted: #1

Hello, I'm in the following office pool

https://contests.covers.com/officepools/picks/bets/93ff2128-10c6-4233-80e2-b28e00d13fc6 

Username: Pillsburydough

On 5-25 I made two picks, One was a win the other was a loss, My account was only credited the loss but I did not get credit for my win. If you look at the date in question in my pick history for the contest you will see what I'm talking about. Is it possible for you to credit my account + $100 for that win ?  Thank you for any assistance you can give me with this.

 
Captain
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Joined: Nov, 2007
Posts: 6145
Posted: #2

Hello ? Yes, No, Maybe ? 

 
Covers Team Icon Covers Team
Joined: Sep, 2022
Posts: 1117
Posted: #3

Hey Pillsburydough,

Apologies for the delay here, let me take a look, if there is any issues we will be sure to get them corrected.

 
Covers Team Icon Covers Team
Joined: Sep, 2022
Posts: 1117
Posted: #4

Hey Pillsburydough,

I believe I am seeing what you are referring to, but it is showing for 5/24/2025 in your past picks. You were not credited for your win on that day which resulted with you have -140 units, vs the -40 units you should have ended up with. I have brought this up to the team and they will look into having this fixed for you.

 
Captain
Participation Meter
Joined: Nov, 2007
Posts: 6145
Posted: #5

@Flynt

 Hello, Thank you for getting back to me, I apologize, Yes you are correct, the date in question is 5-24-25. you are also correct; I should have only been - $40 for that day and not -$140.   I thank you very much for your assistance in getting this matter fixed.

 

Best Regards

 

 

 

 
 
Covers Team Icon Covers Team
Joined: Sep, 2022
Posts: 1117
Posted: #6

No problem at all!

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