Kindly give attention on an issue. Covers' website didn't open on my web browser in last two days. The web page returned 403 error generated by Cloudfront. It opened today. The contests page still returns 403 error. I can visit sports pages and the forum.
Thank you in advance. I will send the screenshot of 403 error by email if it is required. It mentions the request id.
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To remove first post, remove entire topic.
Hello Covers Team,
Kindly give attention on an issue. Covers' website didn't open on my web browser in last two days. The web page returned 403 error generated by Cloudfront. It opened today. The contests page still returns 403 error. I can visit sports pages and the forum.
Thank you in advance. I will send the screenshot of 403 error by email if it is required. It mentions the request id.
Hi Rainy - Thanks for letting us know. Yes please feel free to email us at support@coversmedia.com with the exact pages you're seeing that 403 error on and any associated screenshots.
Winning Starts Here
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Hi Rainy - Thanks for letting us know. Yes please feel free to email us at support@coversmedia.com with the exact pages you're seeing that 403 error on and any associated screenshots.
You are most welcome. Thank you for the reply. I have sent the email to the email ID mentioned by and have attached the screenshots of 403 error and contests page. Covers website did not open for two days. Website down detectors showed it offline.
It opens now. I can login to my account and access every Covers web page except the contests page. According to website down detectors, Covers is accessible in India but Covers Contests page is offline.
Covers contests don't involve a monetary stake. Such contests are allowed in India. Maybe the issue is related to a configuration error.
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@Covers-Team
You are most welcome. Thank you for the reply. I have sent the email to the email ID mentioned by and have attached the screenshots of 403 error and contests page. Covers website did not open for two days. Website down detectors showed it offline.
It opens now. I can login to my account and access every Covers web page except the contests page. According to website down detectors, Covers is accessible in India but Covers Contests page is offline.
Covers contests don't involve a monetary stake. Such contests are allowed in India. Maybe the issue is related to a configuration error.
Only other section that does not open is 'consensus picks'. Free Daily Contests page open.
The 'login' button shows a hand cursor on freeplay page but the arrow cursor does not change to hand cursor in some other pages.
I assume that something is wrong with the internal configuration in context of my side of the world. The website itself would not have opened if Covers went offline in India.
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Only other section that does not open is 'consensus picks'. Free Daily Contests page open.
The 'login' button shows a hand cursor on freeplay page but the arrow cursor does not change to hand cursor in some other pages.
I assume that something is wrong with the internal configuration in context of my side of the world. The website itself would not have opened if Covers went offline in India.
I have let our team here know of your issue and the screen shots you sent. They will take a look at what may be the cause for this and get a fix in place.
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Hey Rainy,
I have let our team here know of your issue and the screen shots you sent. They will take a look at what may be the cause for this and get a fix in place.
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