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PlaySugarHouse Review

Joshua Howe - Covers
Written by: Joshua Howe, Sports Betting Editor Fact checked by: Brandon DuBreuil, Head of Content

Last Updated Jan 31, 2023, 10:44 AM ET

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4.4/5
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Copious banking methods

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Competitive odds

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BetSmart™ Rating:

Bonuses & Promotions

4.5/5

Banking & Payout Speed

4.4/5

Key Features

4.6/5

Security & Trust

4.7/5

Customer Support

4.0/5

Payout speed..

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1-14 days

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Copious banking methods

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1-14 days

BetSmart Logo BetSmart™ Rating:
Overall Rating:
4.4/5
BetSmart Logo BetSmart™ Rating:
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Bonuses & Promotions
4.5/5
Banking & Payout Speed
4.4/5
Key Features
4.6/5
Security & Trust
4.7/5
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4.0/5
Deposits & withdrawals
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    SugarHouse Sportsbook Review

    Editor's note (Aug. 15, 2022): Rush Street Interactive announced that its PlaySugarHouse New Jersey online sportsbook and casino has officially rebranded to BetRivers New Jersey. Head over to our BetRivers sportsbook review for the latest news.

    PlaySugarHouse Sportsbook fills a sweet spot for sports bettors with a nice welcome bonus and competitive odds.

    We did a deep dive into its key features, so keep reading our full SugarHouse sportsbook review for more details.

    SugarHouse sportsbook currently operates in Pennsylvania and Connecticut, while the brand is known as BetRivers in 11 other regulated U.S. states.

    Hits and misses

    Covers hit icon
    Mobile apps for iOS and Android
    Covers hit icon
    Solid welcome bonus
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    Covers more than 20 sports
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    In-play betting and live streaming
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    Helpful support service available by live chat, phone and email
    Covers miss icon
    Online interface could use a refresh
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    Casino promotions can overshadow the sportsbook

    PlaySugarHouse bonuses and promotions

    Rated #8 of 34 books in this category

    4.5/5

    Lowest Rated

    Tiered Rewards Program

    SugarHouse logo

    Rated #8

    Up to $500 in Free Bets

    Highest Rated

    Up To $1,250 On Caesars

    Highest Rated

    Up To $1,250 On Caesars

    SugarHouse logo

    Rated #8

    Up to $500 in Free Bets

    Lowest Rated

    Tiered Rewards Program

    PlaySugarHouse boasts an impressive offering when it comes to bonuses and promotions. Bettors on the site can earn extra funds simply by being active. 

    Sign-up bonus

    You can claim up to $500 in free bets by using the SugarHouse promo code — SPORTS. Should your initial wager lose, the sportsbook will return the stake — up to $500 — to you in the form of free bets. The funds will be added to your account within 24 hours after the losing wager settles. You can then use the bonus to bet on a variety of sports. Only wagers at odds of -200 or longer will count towards the 1x wagering requirement.

    SugarHouse Squares

    Squares offers extra bonus opportunities to existing football bets. Similar to a pool you might see at your local bar, a Squares grid consists of 10 horizontal rows and 10 vertical columns. Each of the 100 spaces contains two single-digit numbers when paired with the final score of both the home and visiting teams. SugarHouse players can obtain a square at no extra charge when they place a $10 bet on any applicable game. A second free square is received on a $50+ wager, and a third when $100+ is wagered.

    Loyalty bonus

    Frequent bettors can earn extra bonuses and rewards by staying engaged through PlaySugarHouse social media channels and by promotional emails. SugarHouse will often offer profit boosts for selected sports and leagues. Other types of bonuses include free bets, extra reward points, and weekly prizes. The terms and conditions associated with these offers are also very reasonable.

    Rewards program

    PlaySugarHouse is one of the few sportsbooks to offer its players a loyalty and VIP program. All players who place real-money bets are automatically registered to the iRush Rewards program. 

    With every bet, you earn two types of points: ‘Loyalty Level Points’ and ‘Bonus Store Points.’ The higher your loyalty level, the better your bonus store points earning power and the more generous the rewards. Players can then redeem their Bonus Store Points however and whenever they’d like. Every wager generates loyalty level points for determining the tier and bonus store points for spending in the exclusive store. Higher tiers come with more valuable prizes. 

    Ongoing promotions and bonuses

    Big promotional campaigns are quite common at the SugarHouse Sportsbook. The operator is known for rewarding promotions that generate over $100,000 in free prizes. Keep an eye on the promotions page for the latest available offers on the network. They usually coincide with big sports leagues and events.

    PlaySugarHouse deposits and withdrawals

    Rated #8 of 34 books in this category

    4.4/5

    Deposit options

    PlaySugarHouse Sportsbook accepts a wide range of deposit methods. Users can pick their preferred options from the cashier and instantly add funds to their accounts. Like its sister site, BetRivers, SugarHouse is one of the top PayPal betting sites (U.S) in the nation.

    Deposit Method Fee Process Time
    visa Logo Free Instant $10
    mastercard Logo Free Instant $10
    maestro Logo Free Instant $10
    discover Logo Free Instant $10
    banktransfer Logo Free Instant $10
    echeck Logo Free Instant $10
    paypal Logo Free Instant $10
    playplus Logo Free Instant $10
    paynearme Logo Free Instant $10
    vanilladirect Logo Free Instant $10
    cash Logo Free Instant $10

    Withdrawal options

    The available withdrawal options are somewhat limited, but they allow users to secure their winnings. Most requests are processed within 24 hours.

    Withdrawal Method Fee Process Time
    playplus Logo Free 1-2 banking days $10
    banktransfer Logo Free Instant $10
    paypal Logo Free 1-2 banking days $10
    cash Logo Free 1-2 banking days $10
    cheque Logo Free 10-14 banking days $10

    PlaySugarHouse key features

    Rated #6 of 34 books in this category

    4.6/5

    The online sportsbook has all of the key features that bettors expect today from a top betting site. At PlaySugarHouse Sportsbook, users can bet in-play, cash out early, and even enjoy some online casino slots.

    Live betting

    In-play betting is a must-have nowadays and SugarHouse Sportsbook is packed with a busy live section. The live events are displayed on the main page, in order of popularity. The operator covers most of the matches for the main leagues. There is also a small stats section which displays the current score and previous results.

    Live streaming

    SugarHouse Sportsbook is a leading online sportsbook for live streaming in New Jersey. It covers a plethora of matches across tennis, basketball, hockey, soccer and other sports. Users are required to sign in in order to watch the stream when available. The streams are HD quality, making the experience even more enjoyable.

    Same-game parlays

    Same-game parlays continue to rise in popularity, and SugarHouse offers them for both NFL and NCAAF matchups. To begin creating your own parlay of up to 12 legs, you can select a game from the list beneath a respective sport's menu. Then just navigate to the 'Same Game Parlay' heading to see what's available. 

    Early cash out

    Labelled a ‘Buy Out’ at SugarHouse Sportsbook, the feature essentially functions as an early cash-out feature. The ‘Buy Out’ option allows bettors to cash out their bets before the conclusion of the matches. This feature is only available for select events and the payout is based on the current odds. Players can use it to secure a win or minimize their losses.

    Casino

    The SugarHouse casino is a popular feature and favored by fans in New Jersey. The casino can be accessed from the site and all funds and offers are accessible from your registered account. You will find over 700 online casino games from more than 25 well-known developers within the lobby.

    PlaySugarHouse mobile app

    Rated #7 of 34 books in this category

    4.6/5

    The PlaySugarHouse Sportsbook mobile app is easy to use and available for free download. The Android version is available for download directly from the site, while the iOS version can be found in the Apple App Store. Registered players on desktop can use their same log-in credentials to access the mobile features. The interface is similar to the desktop version, with all of the same sports and markets. Under New Jersey law, you need to be within state lines to play at PlaySugarHouse casino or sportsbook. This is verified by a browser plugin on your computer or with location services on mobile devices.

    SugarHouse Android app SugarHouse Android app SugarHouse Android app

    PlaySugarHouse security and license

    Rated #14 of 34 books in this category

    4.7/5

    This online sports betting site is safe and secure. Every connection is encrypted to ensure that personal details remain private. The operator is also fully licensed and regulated. In New Jersey, PlaySugarHouse Sportsbook has a license from the Division of Gaming Enforcement (DGE). The Golden Nugget in Atlantic City serves as its retail casino partner in the state.

    New Jersey (DGE)

    Connecticut Department of Consumer Protection

    Pennsylvania Gaming Control Board

    PlaySugarHouse customer service

    Rated #24 of 34 books in this category

    4.0/5

    The customer support team can be reached by live chat, email, and phone. The service is open from 9:30 am ET to 2 am ET seven days a week. The PlaySugarHouse support team offers top-notch assistance as it is professional and knowledgeable. Additionally, users can visit the help center found on the site for answered FAQs and extra information. 

    • Live chat available from 9:30 am ET to 2 am ET
    • Email: support@playsugarhouse.com 
    • Phone: 855 752 9101
    • Support languages: English
    • Twitter: @PlaySugarHouse

    PlaySugarHouse review conclusion

    Rated #8 of 34 books overall

    4.4/5

    In summary, we can confirm that PlaySugarHouse Sportsbook is a reputable, well-configured, and enjoyable online sportsbook. 

    Loads of markets with great odds

    PlaySugarHouse Sportsbook is a robust online sportsbook with excellent coverage of popular sports. There are plenty of events to browse and the range of markets is just as impressive. Furthermore, its sharp odds make it an extremely viable competitor to other sportsbooks available to New Jersey residents. 

    Easily manage funds

    The secure site, and abundance of available payments offered via the cashier, allow customers to deposit and withdraw funds seamlessly. Based on our experience, withdrawals were typically processed within 24 hours.

    Top bonuses and promotions

    The litany of available bonuses and promotions stand out in a crowded and competitive online sportsbook market. SugarHouse Sportsbook has an up to $500 in free bets bonus, multiple ongoing promotions, and a dedicated rewards program. You can win more by betting here.

    Quick facts

    PlaySugarHouse promo code SPORTS
    Welcome bonus Up to $500 in free bets
    Top feature Tons of banking options
    BetSmart rating 4.4/5
    Minimum first deposit $10
    Rollover requirement (welcome bonus) 1x at odds of -200 or greater
    Mobile app iOS and Android
    Casino Yes
    Odds provider Kambi
    Payout speed 1-14 days
    States with legal access to PlaySugarHouse 2
    In-play betting Yes
    Early cash out Yes
    Same-game parlays Yes
    Live streaming Yes
    Bet Now

    PlaySugarHouse FAQ

    Yes, it is a legitimate online sportsbook and casino. The sports betting site went live in New Jersey in 2018. It is licensed and regulated by the NJ Division of Gaming Enforcement.

    Online security is clearly a priority at PlaySugarHouse Sportsbook. The platform is safe thanks to the digital encryption and a solid privacy policy. Customers are required to verify their identity before withdrawing cash in order to prevent theft.

    Yes, residents of New Jersey can join SugarHouse Sportsbook. The same company operates as BetRivers in other states.

    SugarHouse Sportsbook offers a great welcome bonus. New players can claim up to $500 in free bets should their first wager lose.

    No, players cannot deposit Bitcoin at SugarHouse Sportsbook. The complete listing of available deposit methods is listed earlier in the review.

    Yes, the online betting site supports simple and fast withdrawals. Players can withdraw funds from their real-money balance at any time.

    Withdrawals are typically processed within 24 hours. In some instances withdrawals are processed within two banking days.

    The best way to contact the customer service team is by live chat. Players who may prefer to speak with an agent by phone can do so, while email is another supported option.

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    Joshua Howe - Covers
    Joshua Howe
    Sports Betting Editor

    Joshua Howe is a sports betting editor at Covers, helping make smarter sports bettors since 2021. The experienced writer and editor has reviewed over 20 sportsbooks and has been placing his own wagers for three years and counting. He prefers FanDuel for its sleek app design and variety of NBA markets.

    SugarHouse
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    4.4/5
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