Posted: 5/20/2012 7:01:17 PM
I pay for sports premium channels,HD ,HBO etc..One freaking channel (TVG-Horse racing) will show 'Not Authorized' while the others in that 'pack' work..
Tried calling last week and was told it was not my problem alone.inter comcast fix order in...so today still not working and I get the run-around from CSR's in Manilla..all they can do is schedule a tech for a home inspection..ok fine...I try to explain to her that my cable box is not the issue and ask to speak with her super..then I start playing the game.. She says her supervisor is taking another call and will call back in an hour or two...I told her I am recording names and times etc..I'll wait... or transfer me to the USA...What's your Super's name etc..
She does and I get an American (CapA ) Decent guy who I explain the current problem with..Asks me If I have a problem with my internet..nope...He sees I have a work order/home visit in and he agrees that's not the problem..Problem is is that he is INTERNET support,not cable...So I ask him,hey man,can you transfer me to someone in TV support and he does...right back to Manilla..and a CSR asking me my last 4 of #ssn...And what my issue I am calling about is?
Besides one hand not knowing what the other is doing -businesses this big and all this unemployment why are they outsourcing overseas?? Cmon create some jobs and training for inner city/rural behind poorly schooled americans..
But not to get off-topic- Cable TV has us by the balls..