PHAI Sues Caesars Over 'Predatory' Gambling Promotion

PHAI has filed a lawsuit against Caesars’ $2,500 deposit match bonus.

Ziv Chen - News Editor at Covers.com
Ziv Chen • News Editor
Jun 23, 2025 • 13:51 ET • 4 min read
Photo By - SIPA.

The Public Health Advocacy Institute (PHAI), a non-profit organization, has revealed that it has filed a lawsuit against gambling operator Caesars Online Casino and its Pennsylvania partner, Harrah’s Philadelphia. 

The suit challenges what the PHAI describes as a dangerous and misleading promotional campaign offering a $2,500 deposit match that they say traps customers into excessive gambling at its online casino.

Key Takeaways

  • PHAI has filed a lawsuit against Caesars’ $2,500 deposit match bonus
  • The lawsuit highlighted that blackjack customers must bet $375,000 to meet the wagering requirements
  • The PHAI previously filed a lawsuit against DraftKings in Massachusetts, which a judge refused to let DraftKings dismiss

Caesars offers new Pennsylvania online casino players a 100% deposit match bonus up to $2,500. The PHAI argues that the wagering requirements attached to the bonus are unclear, as a customer only playing blackjack games would need to wager $375,000 to withdraw any profits. Customers must clear these wagering requirements within seven days.

The PHAI argues this encourages harmful gambling behaviors, and the prospect of making a withdrawal is very slight. 

"It is unconscionable for a gambling company to knowingly require people to gamble excessively and put their mental health at risk as a condition to cash out their winnings. More importantly, nothing in Pennsylvania's gambling rules or laws permits a casino to refuse payment unless and until customers begin gambling to excess. This is dangerous to Caesars' customers, immoral, and just plain wrong,” commented Dr. Harry Levant, Director of Gambling Policy at PHAI.

Covers has reached out to Caesars for comment and has yet to receive a response. 

PHAI calls Caesars deposit match bonus “predatory”

The suit, officially filed as Brubaker vs. Chester Downs and Marina, LLC et al., adds to PHAI’s recent legal actions against major gambling organizations. PHAI has also filed lawsuits against DraftKings and the Massachusetts Gaming Commission in the past two years.

In a statement, the PHAI said that the gambling industry must be held accountable for promotions and practices that can put mental health and financial well-being at risk.

“This promotion, engineered by Caesars, is among the most egregious we have seen to date. The gambling industry is pushing for nationwide legalization while states remain largely unprepared to regulate these predatory tactics,” said the Executive Director at the PHAI, Mark Gottlieb. 

Caesars launches exclusive Greentube partnership in Pennsylvania

While it faces legal challenges in Philadelphia over its bonus promotions, Caesars has received some good news from Pennsylvania. 

The digital gaming division of gambling technology company NOVOMATIC, Greentube, has entered a partnership with Caesars Entertainment to offer its games exclusively at Caesars Palace Online Casino, Horseshoe Online Casino, and Caesars Sportsbook & Casino. Light & Wonder will make the games available through its aggregation platform. 

As part of the launch, Pennsylvania players will be the first to access two Greentube titles: Golden Roar Boom and Silver Lux Big Win Spinner, a part of the Silver Lux series. A custom Caesars-branded version of Silver Lux is also being developed. 

“Partnering with Greentube reflects our commitment to delivering exceptional entertainment through our online platforms,” said the Vice President of Online Gaming at Caesars Digital, Ricardo Cornejo Rivas, in a statement announcing the partnership. 

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Ziv Chen
News Editor

Ziv has been deep in the iGaming trenches for over 20 years, long before most people could spell "geolocation compliance." With a background in marketing and business development at some of the biggest names in gambling tech, Ziv knows the industry from the inside out. Since joining Covers, he's turned his sharp eye (and sharper keyboard) toward everything happening in the fast-moving world of online gambling. Whether it's new state launches, the latest twists in regulation, or what the big operators and game providers are cooking up next, Ziv breaks it all down with clarity, context, and just the right amount of snark. He covers the business side of betting, from affiliate trends and revenue reports to the tech powering your favorite slots. His motto in writing is “let’s make it make sense without putting you to sleep.”

When he’s not tracking gambling legislation or looking for the next breaking story, Ziv is living and dying with every pitch and play from his beloved Pittsburgh Steelers, Pirates, and Penguins. As a Pitt graduate, it’s a city loyalty forged in heartbreak, but one he wouldn’t trade for anything, except maybe a few more playoff wins.

When away from the keyboard, Ziv loves to hit the road and soak up the energy of casinos. Whether strolling the neon jungle called the Vegas Strip, or wandering into a smoky riverboat casino in the Midwest, Ziv’s in his element. He’s the guy chatting with players, blackjack dealers, and asking pit bosses way too many questions, all in the name of “research,” of course. The casino floor isn’t just his workplace, it’s a weird and wonderful ecosystem of flashing lights, wild characters, and pure sensory overload, and he wouldn’t have it any other way.

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