Profile | Entries | Thread Author | Posts | Activity |
---|---|---|---|---|
I have been using Heritage for a while, after I had problems with another book I deposited my funds with them. I ended up withdrawing a large amount of money back in April. Had no problem at all, they are by far the best book I have ever used. They are a great book if you want to wager on games and be paid.
|
eraserize | 27 |
|
|
Just check my bank account online, the funds hit my account yesterday afternoon
|
Schrader1978 | 35 |
|
|
There customer service has been very good, to be honest I was extremely frustrated that I was not going to be able to wager on the NCAA tournament. They have taken care of that worry for me, I still have not received my withdrawal but they did say it would be Thursday. I don't want to say how much the freeplay was just due to the fact that I don't know if they would want me to say. It was more than I would expect a book to do.
|
Schrader1978 | 35 |
|
|
I received the freeplay in my account, I will let everyone know when I get my balance. FYI Butch was very professional when he called, he is the one that offered the freeplay to me after hearing my situation. Thank you for the freeplay. It is a start, hopefully I can turn it into some cash!!!!!!! |
Schrader1978 | 35 |
|
|
I did receive a phone call from the customer service manager, Butch. They are going to give me a considerable free play balance today to allow me to wager on the NCAA tournament. They have also agreed to raise my limits to 1k. I will let everyone know when the freeplay balance is in my account. |
Schrader1978 | 35 |
|
|
Rob: Hello, how may I assist you? JB1662: Hi, I have a moneywire I am expecting, I just wanted to follow up and make sure everything is still on schedule Rob: ok let me check on that Rob: yes everything is ok and the funds should be hitting your bank account around Thursday. JB1662: Is there any chance for tomorrow or is that totally off the board now Rob: Thursdays seems to be the date. It could happen tomorrow, but most likely will be by Thursday JB1662: Is there anyway that if the funds are not in my account by 12 p.m est on Thursday that I would be able to place wagers with it for 1k per game JB1662: Also is it possible to explain to me why it is not possible to have the funds before then. All I want to do is wager on the NCAA tournament and without this money I am unable to do so Rob: If the funds are in transit on Thursday, we won't be able to change the amount. Rob: You limits a lower than 1k per game. JB1662: I know it only takes a couple of hours for a bank wire to be completed, plain and simple I just want to bet on NCAA tournament and you guys are preventing me from doing so JB1662: Why can't the funds be sent today Rob: We try to send our withdrawals as quick as possible. Unfortunately it cannot be sent out today. On Thursday most likely you will be receiving the funds in your account. Rob: let me see if we might be able to change the amount today Rob: how much would you like to keep in your account to wager? JB1662: Honestly I would keep the whole thing in my account if I can wager 1k per game, I know my limits were lowered to $100 last week because I had a winning streek. $100 does nothing for me JB1662: If I can't wager that amount then I would want the whole amount sent to me still Rob: so we will keep the withdrawal amount the same. JB1662: If you won't raise my limits JB1662: Do you guys not have the funds available is that why it has not been sent to me yet Rob: yes we do, we just have to send the funds in the order they have been requested. You will have the funds with you soon. JB1662: I know but I was told 3-5 business days because you don't want me as a customer, you implemented the withdrawal not me. This is a huge inconvience and is extremely frustrating. Rob: we are sorry about that, and we will have the funds sent back to you as soon as possible. JB1662: Thank you for your help, |
Schrader1978 | 35 |
|
|
Here is my conversation with them today, now it is going to be on Thursday. All I want to do is wager on the NCAA tournament and they are making it impossible to do so with out this money
|
Schrader1978 | 35 |
|
|
Harry: Hello, how may I assist you? JB1662: I think I chatted with you earlier. I'm trying to find out about a money wire I'm expecting Harry: Let me look into this, one moment please... JB1662: thank you JB1662: just checking, no problem Harry: accounting is telling me that they are still completing the process Harry: maybe by Wednesday we should be able to have this ready JB1662: What is the hold up? Harry: Accounting is having a little bit of a delay with the processor, but we are working on having this ready as fast as possible JB1662: I want to be able to wager on the NCAA tournament starting Thursday JB1662: You will not accept my wagers anymore because you falsely believe that I am a professional player Harry: We are working hard on getting you the funds as soon as possible hopefully by Wednesday we will have this ready JB1662: If you would accept my wagers I wouldn't even want the withdrawal now. Is it possible to be able to place wagers with you and not have to worry about this problem Harry: we prefer to send your money back Harry: we are working hard to have this sent to you as soon as possible JB1662: thats not a problem just get it to me, I was told 3-5 days and now it hasn't even been done yet. I was told the same thing when I requested my first check withdrawal to find out a week later that it was never sent JB1662: Can I have some kind of gaurantee that if the funds are not to me by Thursday that I can place wagers on the tournament with at $1,000 limit Harry: we can't set your limits back a $1000 Harry: however we will do our best to have this ready as soon as possible JB1662: Like I said I just want to be able to wager on the games, JB1662: I did see that Lou from Covers came to visit you guys recently and made a nice write up about your company, I would hate to post a negative comment on there about Justbet but if I don't get my money that is what I will have to do Harry: Accouting just confirmed that Wednesday/Thursday you should be getting your funds JB1662: I'll be honest I feel like I'm getting the run around, usually wagering sites do it so you will blow you account balance but you guys won't even allow me to wager JB1662: Why can't they have it sent today? Harry: we have a process to follow Harry: you will get your funds JB1662: A wire takes a couple of hours to be sent from one account to another Harry: I understand but we have a process to follow and we are doing our best Harry: you will get your funds JB1662: I believe that I will get them but I want them in time to wager with. If I get them on Thursday it will be useless to me for the Tournament. Every year I take the first weekend off and go away to my friends house who lives 3 hours away. I can not get the money on Thursday Harry: I'm sorry Sr but we are doing our best Harry: and it seems like we will have this completed on Thursday JB1662: What happened to Wednesday now Harry: it could be on wednesday, however we are also giving you thursday so that they no delay JB1662: You guys should really get away from telling people 3-5 days I've been told that on 2 occasions and a week later nothing had been done either time Harry: we are having a little bit of a delay but you will be getting your funds Harry: Accounting is aware of your situation and we are doing our best |
Schrader1978 | 35 |
|
|
I saw a post recently about Lou visiting JustBet and great of a company they were. I wanted to tell about my experience with them. I opened account with them 3 weeks ago and have had my account closed for winning roughly $11,000. I requested a $6,000 check withdrawal 2 weeks ago after having my limits dropped from 1k per game to $500. I was told I would see check in 3-5 business days. As of last monday 3/7 they lowered my limits to $100, so I called and asked for my balance in form of a check. I received a phone call back asking if it was ok to have my entire balance sent via bank wire, including the original 6k I ask for. I was surprised that the original check was not sent yet, but was told I would have the entire 11k sent via bankwire and I would have the funds in 3 to 5 business days I then inquired today and was told the following.
|
Schrader1978 | 35 |
|
If you choose to make use of any information on this website including online sports betting services from any websites that may be featured on this website, we strongly recommend that you carefully check your local laws before doing so. It is your sole responsibility to understand your local laws and observe them strictly. Covers does not provide any advice or guidance as to the legality of online sports betting or other online gambling activities within your jurisdiction and you are responsible for complying with laws that are applicable to you in your relevant locality. Covers disclaims all liability associated with your use of this website and use of any information contained on it. As a condition of using this website, you agree to hold the owner of this website harmless from any claims arising from your use of any services on any third party website that may be featured by Covers.