Posted: 9/26/2014 11:48:35 PM
BOOKMAKER IS TERRIBLE,
Having deposited my through credit card had to send a front to back copy of my credit card, front to back copy of my ID fill out two forms & a credit card imprint.. I had issues in creating a good visible imprint so I had to send the paperwork countless times.. over & over.
Only after sending it almost half a dozen times do they notify me that I will not be able to withdraw my money due to the fact I took a 15% free play & i would first have to wager 300% of my deposit to get my money out.
1. At the very least tell me that before I go through countless back & forth paperwork
2. there was not one notification stating that you re have to wager 300% freaking to get a measly 15% free play..
Just not great customer service