so i have had a 5 dimes account for about 6 years. customer service is ok. payouts are always in a reasonable time period. yet when i refer a friend and try to get my referal bonus its like pulling teeth. i call to find out what to do before he opens the account. they tell me the wrong thing. my friend calls and they give him different instructions. they as him to send an email, and then for me to send an email all within 24 hours of account opening, which we did. but those emails magically disapeared. and when i call 48 hours later to check on my bonus they say that since it wasnt within the 24 hour period its no longer able to be credited. but then a supervisor makes an exception, but only if my friend calls, and verifies that i was reffered.... and of course when he calls they give himn the same deal about it being over 24 hours yaaddda yaaddaa yaaddaa... so he finally explains the situation with another supervisor, they say again send another email with both account number and who reffered who.... i call to check if my bonus is paid, and once again they say its past the 24 hours lolifeel like im talking to idiots.... anyone else with the same experience??
so i have had a 5 dimes account for about 6 years. customer service is ok. payouts are always in a reasonable time period. yet when i refer a friend and try to get my referal bonus its like pulling teeth. i call to find out what to do before he opens the account. they tell me the wrong thing. my friend calls and they give him different instructions. they as him to send an email, and then for me to send an email all within 24 hours of account opening, which we did. but those emails magically disapeared. and when i call 48 hours later to check on my bonus they say that since it wasnt within the 24 hour period its no longer able to be credited. but then a supervisor makes an exception, but only if my friend calls, and verifies that i was reffered.... and of course when he calls they give himn the same deal about it being over 24 hours yaaddda yaaddaa yaaddaa... so he finally explains the situation with another supervisor, they say again send another email with both account number and who reffered who.... i call to check if my bonus is paid, and once again they say its past the 24 hours lolifeel like im talking to idiots.... anyone else with the same experience??
Stop using 5dimes a few years back (not for this reason) but I only used the referral once and if I remember correctly I got money. 5D is usually pretty reliable with this type of stuff but to be honest you shouldnt be surprised if an online book is trying to screw you over. Happens all the time
Stop using 5dimes a few years back (not for this reason) but I only used the referral once and if I remember correctly I got money. 5D is usually pretty reliable with this type of stuff but to be honest you shouldnt be surprised if an online book is trying to screw you over. Happens all the time
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