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[Covers Help] Topic: Having trouble with scores tab |
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lbreno |
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Prospect
Joined: Jan 2008
Posts: 136
Location: Nevada |
#1 Posted: 3/30/2012 3:28:24 PM Scores tab times out. I've deleted cookies and temporary files and rebooted and still have the problem. Seems to work OK on a different computer. It's been a problem since Covers was up and down a week or two ago. Any ideas? |
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Covers-Team |
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Covers Referee
Joined: Aug 2001
Posts: 38139
Location: Canada |
#2 Posted: 3/30/2012 3:34:27 PM Hi Ibreno,
Would you mind providing us with a bit of info, Could we get you location, your browser type and version.
These will help us narrow down the problem and hopefully get the scoreboards back up and running again.
CT
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lbreno |
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Posts: 136
Location: Nevada |
#3 Posted: 3/30/2012 3:56:21 PM I'm in Nevada, problem occurs with either windows explorer 8.0 or firefox 8.0.1. |
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vegaswise |
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Joined: Aug 2002
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#4 Posted: 3/31/2012 12:15:58 PM I have the same problem. I have used safari 5.1.5 Chrome 18.0.1025.142 and Firefox 11.0 Please help |
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vegaswise |
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#5 Posted: 3/31/2012 12:17:29 PM I have the same problem. I have used safari 5.1.5 Chrome 18.0.1025.142 and Firefox 11.0 Please help. I am in Las Vegas |
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Rizzo |
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Covers Referee
Joined: Aug 2001
Posts: 13178
Location: Nova Scotia |
#6 Posted: 4/2/2012 10:59:09 AM Hey Guys,
Thanks for the info. Could you try these links and come back and tell me if they work or not?
Can you go to these 2 pages?
1. http://scores.covers.com/scores-odds.aspx
2. http://scores.covers.com/college-basketball-scores-matchups.aspx
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lbreno |
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Prospect
Joined: Jan 2008
Posts: 136
Location: Nevada |
#7 Posted: 4/12/2012 2:46:46 PM QUOTE Originally Posted by Rizzo:
Hey Guys,
Thanks for the info. Could you try these links and come back and tell me if they work or not?
Can you go to these 2 pages?
1. http://scores.covers.com/scores-odds.aspx
2. http://scores.covers.com/college-basketball-scores-matchups.aspx
I've been away from this computer, but now I'm back and still have the problem. I tried both links above and get the same error message. |
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lbreno |
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Prospect
Joined: Jan 2008
Posts: 136
Location: Nevada |
#8 Posted: 4/12/2012 3:11:50 PM The error message on firefox is "the connection has timed out"
On explorer, it's "Internet Explorer cannot display the webpage"
When I deleted cookies and temp files, I had "preserve favorites website data" checked, so I unchecked it and restarted, but that didn't help. I have delete browsing history and temp files checked as well. |
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Covers-Team |
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Covers Referee
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Posts: 38139
Location: Canada |
#9 Posted: 4/12/2012 6:24:31 PM Thanks lbreno...we'll add this info to the symptoms list.
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lbreno |
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Prospect
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Posts: 136
Location: Nevada |
#10 Posted: 4/13/2012 5:45:47 PM QUOTE Originally Posted by Covers-Team:
Thanks lbreno...we'll add this info to the symptoms list.
Any ideas what else I can try? |
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lbreno |
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Prospect
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Posts: 136
Location: Nevada |
#11 Posted: 4/27/2012 6:07:18 PM QUOTE Originally Posted by Covers-Team:
Thanks lbreno...we'll add this info to the symptoms list.
I stopped checking for a while, and now I find it works OK. Must have been something at your end. Thanks for fixing it! |
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