Posted: 1/11/2013 2:05:34 AM
I just started using this book in November. After hearing some of the horror stories in here, I figured I should make a small withdrawal in order to gauge their process/turnaround time.
I used their live chat exclusively throughout the process. I emailed credit card verification information Monday afternoon, verified they received it Tuesday afternoon and requested a Money Gram payout. This morning, I verified the payout and received the control number and picked up my money at lunch time.
Total turnaround of less than 48 hours, and the live chat operators couldn't have been any more professional and helpful.