I am not suggesting that there will be robits to slap birgers together. I am saying that the FF and retail firms will see at least 15-20% of their workforce become unnecessary under automation and.technology. in the end , it will not be about unions or "livable wage", it will be about "progress". Just as super markets and movie rentals have drastically moved in that direction. It is the handwriting on the wall. Labor issues only quicken the move. In the end it is( as I have said before) arguing about who gets the premium cabins on the Titanic as it sinks.
I am not suggesting that there will be robits to slap birgers together. I am saying that the FF and retail firms will see at least 15-20% of their workforce become unnecessary under automation and.technology. in the end , it will not be about unions or "livable wage", it will be about "progress". Just as super markets and movie rentals have drastically moved in that direction. It is the handwriting on the wall. Labor issues only quicken the move. In the end it is( as I have said before) arguing about who gets the premium cabins on the Titanic as it sinks.
Automation in FF is limited, there are only so many things that can be done without the need of input or education from the consumers perspective.
I've seen automated FF machines before, that is fine..nothing tough about that, but even with automated FF machine there is still inefficiencies and the need for human inputs..you spill more grease, you have to clean the baskets, there is filling of the fries to the "fill" machine, the fryers need filtering and cleaning, they are very messy so the area needs upkeep.
There is no way automated ordering can happen..the example of Wawa even kind of proves that. I remember when they started using those machines when I lived in PA the first time..we had a Wawa about 5 min from our house, it was the closest gas station and I always went there...well customers loved being able to place the order on the kiosk and get their drink/pay, go to the restroom..whatever else and come back to pick up the sandwich. The problem is that some people are faster than others and people hate waiting on someone else before they can use the machine.
BK did the auto kiosk in the 80's I think..I saw some of them and remember the touch screen. The menus are too diverse, inputs too diverse and time consuming..it takes more employees answering questions about ordering and fixing screw ups than if they just take the stupid order in the first place..let alone as I said the loss of upselling. I remember BK had the order kiosk then you had to go and pay to an employee anyway..what a mess.
I could see the fryers being semi automated, the cooking of the burgers at BK is semi automated anyway with the broiler..the assembly of the product is too complex for automation, plus it REALLY slows down SOS..did you know that the time target for a customer to enter the queue, take the order, be served and done is under 2 minutes? They want it to be 90 seconds and less than a minute from order completion to delivery of the food item. Who is going to do this and deliver the product in a way faster than 60-90 seconds with automation AND do it cheaper including the cost of the automated devices?
No way can FF be automated..the airport example is also not fully accurate as the menu is not like a FF place, the serving time is longer etc etc...
Automation in FF is limited, there are only so many things that can be done without the need of input or education from the consumers perspective.
I've seen automated FF machines before, that is fine..nothing tough about that, but even with automated FF machine there is still inefficiencies and the need for human inputs..you spill more grease, you have to clean the baskets, there is filling of the fries to the "fill" machine, the fryers need filtering and cleaning, they are very messy so the area needs upkeep.
There is no way automated ordering can happen..the example of Wawa even kind of proves that. I remember when they started using those machines when I lived in PA the first time..we had a Wawa about 5 min from our house, it was the closest gas station and I always went there...well customers loved being able to place the order on the kiosk and get their drink/pay, go to the restroom..whatever else and come back to pick up the sandwich. The problem is that some people are faster than others and people hate waiting on someone else before they can use the machine.
BK did the auto kiosk in the 80's I think..I saw some of them and remember the touch screen. The menus are too diverse, inputs too diverse and time consuming..it takes more employees answering questions about ordering and fixing screw ups than if they just take the stupid order in the first place..let alone as I said the loss of upselling. I remember BK had the order kiosk then you had to go and pay to an employee anyway..what a mess.
I could see the fryers being semi automated, the cooking of the burgers at BK is semi automated anyway with the broiler..the assembly of the product is too complex for automation, plus it REALLY slows down SOS..did you know that the time target for a customer to enter the queue, take the order, be served and done is under 2 minutes? They want it to be 90 seconds and less than a minute from order completion to delivery of the food item. Who is going to do this and deliver the product in a way faster than 60-90 seconds with automation AND do it cheaper including the cost of the automated devices?
No way can FF be automated..the airport example is also not fully accurate as the menu is not like a FF place, the serving time is longer etc etc...
I am not suggesting that there will be robits to slap birgers together. I am saying that the FF and retail firms will see at least 15-20% of their workforce become unnecessary under automation and.technology. in the end , it will not be about unions or "livable wage", it will be about "progress". Just as super markets and movie rentals have drastically moved in that direction. It is the handwriting on the wall. Labor issues only quicken the move. In the end it is( as I have said before) arguing about who gets the premium cabins on the Titanic as it sinks.
Good stuff WSC
Rick, How is that more profitable in the long term? How does cutting jobs put money back into the economy or create a healthier country?
Hard to make any money when the people have none to spend, right? Sounds like that would be bad for business. I think it would turn off consumers. Someone like Costco will step right in and be glad to take those consumers.
Republicans keep on sending jobs overseas and keep on neglecting the people who matter most by continuing to play god... the average joe is slowly starting to catch on to it.
I am not suggesting that there will be robits to slap birgers together. I am saying that the FF and retail firms will see at least 15-20% of their workforce become unnecessary under automation and.technology. in the end , it will not be about unions or "livable wage", it will be about "progress". Just as super markets and movie rentals have drastically moved in that direction. It is the handwriting on the wall. Labor issues only quicken the move. In the end it is( as I have said before) arguing about who gets the premium cabins on the Titanic as it sinks.
Good stuff WSC
Rick, How is that more profitable in the long term? How does cutting jobs put money back into the economy or create a healthier country?
Hard to make any money when the people have none to spend, right? Sounds like that would be bad for business. I think it would turn off consumers. Someone like Costco will step right in and be glad to take those consumers.
Republicans keep on sending jobs overseas and keep on neglecting the people who matter most by continuing to play god... the average joe is slowly starting to catch on to it.
It is more profitable for mcd because they have lowered their labor prices in the long term by making an investment in technology.
There is no long term benefit for the country.
Mcd actually thrives on poverty. They are the low cost provider when it comes to dining options.
I know what you are getting at. The old Ford maxim that if you pay your workers well then they can afford to buy your product. Not applicable at all in this instance.
It is more profitable for mcd because they have lowered their labor prices in the long term by making an investment in technology.
There is no long term benefit for the country.
Mcd actually thrives on poverty. They are the low cost provider when it comes to dining options.
I know what you are getting at. The old Ford maxim that if you pay your workers well then they can afford to buy your product. Not applicable at all in this instance.
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