MGM Springfield to Pay $6.8M Settlement for Wage Violations

Massachusetts casino reaches settlement after employees complained of issues affecting more than 2,000 staff.

Amy Calistri - Contributor at Covers.com
Amy Calistri • News Editor
Oct 27, 2023 • 16:17 ET • 4 min read
Photo By - USA TODAY Sports

MGM Springfield reached a settlement agreement with the Massachusetts Attorney General’s office this week on employee wage violations. The settlement includes a payment of $461,587 to MGM Springfield employees and $6.3 million in penalties to the Commonwealth of Massachusetts.

MGM Springfield opened its doors in August 2018. Within its first few months of operation, the Attorney General’s fair labor division started receiving complaints from the casino’s employees regarding unfair wage practices. The AG’s office started an investigation in October 2018, ultimately identifying several wage improprieties.

Employee complaints included instances of late wages, managers illegally participating in pooled tips, required work through meal breaks without pay, failure to pay earned sick time, and underpayment for overtime work. Per the conditions of the settlement, reached Wednesday, MGM neither admitted nor denied any wrongdoing.

According to the AG’s office, the issues affected more than 2,000 employees. Depending on the circumstances, employees will receive payments of between $50 and $18,000. Most of those involved were hourly workers such as bartenders, waitstaff, dealers, and security.

“MGM Springfield’s failure to provide its employees, especially services workers earning an hourly wage and relying on tips, with their full wages and benefits made it more difficult for these employees to take care of themselves and their families," said Massachusetts Attorney General Andrea Joy Campbell. "My offices will continue to hold accountable those who violate our wage and hour laws.”

MGM Springfield will also be required to administer a compliance program for the next two years, which will include training and third-party wage and hour audits.

Springfield’s Start-Up Issues

This isn’t MGM Springfield’s first run-in with state regulators. This summer, the casino was fined $20,000 for illegally offering wagers on two in-state college basketball games back in February. Massachusetts, like many other states, does not allow sports bets on in-state college games. This issue was self-reported and was due to a college location coding error – apparently a common error for new sports betting jurisdictions.

MGM Springfield became the second Bay State casino to receive a retail sports betting license late last year. BetMGM was approved as MGM Springfield’s online sportsbook in December and launched its mobile services there in March. 

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Amy Calistri - Covers.com
News Editor

Amy Calistri got her high school letter in golf and hasn't golfed since. She has a collegiate letter in wrestling, but never wrestled. She was arguably the worst catcher in IBM's coed softball league. But she is a hardcore sports fan, having spent her formative years yelling from Boston Garden's second balcony and Fenway's cheap seats. Amy loves when she can combine her love of sports with her business acumen. She has covered the sports and gambling industries for more than 20 years, writing for outlets including Bluff Magazine, PokerNews, and OnlineGambling.com. Amy co-hosted the popular radio show Keep Flopping Aces and co-wrote Mike “The Mouth” Matusow’s memoir, Check-Raising the Devil. Amy is also published in the areas of economics, investing, and statistics.

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