Our new forums will be launched soon. Check it out for yourself.

Time stamp on Pm's

Forum: Covers Help Page 1 of 2  1 2  
Author: [Covers Help] Topic: Time stamp on Pm's
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 1/2/2017 1:31:37 PM
Covers/Mods..

When i send a Pm then go view it the time stamp in way off.. Just sent a few Pm's & it says 6 oclock.  Im ET time, can u guys look into this or is there a place to edit settings cause i looked under "My Account" & dont see anything.

Thanks 
Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 48586
 
Covers-Team
Participation Meter
Covers Referee
Posted: 1/2/2017 1:56:03 PM
Hello,

That is strange, as we have not received any other reports of this. Are you sending the PM's from a mobile device or computer?

- CT
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 1/2/2017 11:10:27 PM
Laptop & Cell, same thing on both

I sent this one earlier & right now the time is 11pmET, PM says 1amET

From: --phillyfan--
To:Dogjimbo
Sent:1/3/2017 1:51:04 AM EST
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 1/2/2017 11:14:12 PM
Just did a test pm..  off 6hrs

From: --phillyfan--
To:Dogjimbo
Sent:1/3/2017 4:12:47 AM EST
Subject:Test pm.. time stamp is way off
Message:

Just testing to see what's up with the time stamp here,  its 11:12pmET..
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 1/2/2017 11:15:36 PM
Off 5 hrs from ET ZONE.

Can u guys check on this.  Thnks
Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 48586
 
Covers-Team
Participation Meter
Covers Referee
Posted: 1/3/2017 8:39:55 AM
Thank you.

We are looking into this now.

Covers-Team
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 2/19/2017 2:38:23 PM
Its still off by 5 hours.. i just sent a Pm and it says 7:34 in stead of 2:34

??   Almost 2 months since i 1st posted about this, anyone trying to fix this issue?

Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 48586
 
Covers-Team
Participation Meter
Covers Referee
Posted: 2/19/2017 2:45:47 PM
QUOTE Originally Posted by --phillyfan--:

Its still off by 5 hours.. i just sent a Pm and it says 7:34 in stead of 2:34

??   Almost 2 months since i 1st posted about this, anyone trying to fix this issue?


Hello,

We apologize for the delay in fixing this. We have not forgotten about the issue, it is one of many projects our IT Team is working on. We appreciate your patience in the matter.

Regards,

- CT
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 2/19/2017 2:57:06 PM
Ok, thanks for replying Ref..   


Just seems a bit long for a time stamp issue.    

i'll keep checkin to see if this issue gets resolved.    

When it does i'll  &  & ...  
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 7/2/2017 11:23:18 PM
Still messed up, now its showing PM's as "READ" as soon as u send them, the little envelope is opened immediately after i send them & it says 0 users, no username so u cant see the name of the person u sent it to


RE: RE: RE: RE: RE: NBA0 users4:17:51 AM


Time stamp is still way off, 7 hours off. Im ET, says 4:17 when i sent it at 11:17pmET
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 7/2/2017 11:25:01 PM
actually its way off, says 4:17AM when i sent it at 11:17PM ET

Can u guys do something about this.
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 7/3/2017 6:45:41 PM
Bump
Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 48586
 
Covers-Team
Participation Meter
Covers Referee
Posted: 7/3/2017 6:53:05 PM
Hello,

We are still looking into this. We will provide an update here once available.

Regards,
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 7/8/2017 6:46:55 PM
Are they really working on this or you guys just tell us what we wanna here? i mean seriously, its been 7 months that issues w/PM's have been going on for.  

They now show "Opened" as if they were read immediately after i send them, theres no way they are read that fast. Secondly, theres no names under who u send them to, just says 0 users instead of the persons name u sent the PM to. And 3rd, the time stamps are way off.

Please contact IT, been an ongoing issue for months now 

 
Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 48586
 
Covers-Team
Participation Meter
Covers Referee
Posted: 7/8/2017 7:00:13 PM
Hello,

Thanks. We have notified our IT Team of those issues within users' inboxes. We will work to get them fixed in the near future.

- CT
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 7/28/2017 4:12:43 PM


IT Team still working on this cause its still not right 
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 8/15/2017 7:39:11 PM
  Any Update yet? 2 more weeks have passed & still not fixed


C'mon IT, been 8 months now since i first posted about this issue.

Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 48586
 
Covers-Team
Participation Meter
Covers Referee
Posted: 8/21/2017 9:52:38 AM
Hello,

We have still not forgotten about the issue. We appreciate your patience in the matter.

Regards,

- CT
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 8/28/2017 7:41:39 PM
   Still Not Fixed.  

 
Sept 2nd will be 9 months since i 1st posted this issue.  Its annoying, u cant see who u sent pm's to, they all say 0 Users & all show "opened" seconds after sending them so u have no idea who read ur pm's & who didnt.


--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 11/11/2017 8:27:48 PM
Still not fixed, approaching 11 months now
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 11/11/2017 8:29:22 PM
QUOTE Originally Posted by --phillyfan--:

  

They now show "Opened" as if they were read immediately after i send them, theres no way they are read that fast. Secondly, theres no names under who u send them to, just says 0 users instead of the persons name u sent the PM to. And 3rd, the time stamps are way off.

Please contact IT, been an ongoing issue for months now 

 


Everything in red is still messed up.. No username next to Pm's so u cant see who u sent them to once u open your "Sent" Box


--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 11/15/2017 7:28:15 PM


Any word on this mods?


Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 48586
 
Covers-Team
Participation Meter
Covers Referee
Posted: 11/16/2017 9:48:00 AM
Hello --phillyfan--

We are overhauling the inbox and PM functionality entirely. So rather then fixing the individual bugs you are currently experiencing, expect to see a whole new version in the near future.

Regards,

Covers Team


JEG53 PM JEG53
Joined: Jul 2007
Posts: 22187
 
JEG53
Participation Meter
Hall of Fame
Posted: 11/21/2017 4:51:46 PM
Alright more new stuff,thanks Covers Team.
--phillyfan-- PM --phillyfan--
Joined: Apr 2009
Posts: 14693
 
--phillyfan--
Participation Meter
All-Star
Posted: 1/1/2018 9:00:00 AM
Any idea when this is gonna get fixed or overhauled.

Its been a whole year since time stamps dont work + u cant see who u sent pms to once u open ur sent box.  Says 0 users instead of a name.

U guys are really draggin behind* on this issue.  

1 whole year its been since i 1st asked about this matter. 
Forum: Covers Help Page 1 of 2  1 2  
You have entered the forum as a GUEST. 
You must login/register to post or reply.
Desktop View: Switch to Mobile View