Yeah... this is redunkulous. I need to have my email changed apparently. My email I provided to them a few years ago has been hacked and I can't access it. So I had to send them a pic of my driver's license and a pic of my debit card just to change my email with them (because I have money in my 5dimes account I was told I couldn't change it any other way, and nor could they). Now I guess because I've never withdrawn before I have to download this form, send both of the above again to a different email address... wow.
I guess after you get that initial check you can do wire transfers pretty quickly and easily. Is this correct Messier?
This is one response I got from a chic on live help...
for the card and ID as well you can take a pic with your phone in order to send it, just make sure about to can have it clean for be able in here to review the information
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Yeah... this is redunkulous. I need to have my email changed apparently. My email I provided to them a few years ago has been hacked and I can't access it. So I had to send them a pic of my driver's license and a pic of my debit card just to change my email with them (because I have money in my 5dimes account I was told I couldn't change it any other way, and nor could they). Now I guess because I've never withdrawn before I have to download this form, send both of the above again to a different email address... wow.
I guess after you get that initial check you can do wire transfers pretty quickly and easily. Is this correct Messier?
This is one response I got from a chic on live help...
for the card and ID as well you can take a pic with your phone in order to send it, just make sure about to can have it clean for be able in here to review the information
![]()

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