Hello,
In order to improve the Covers.com experience for our valued user’s we have made some changes to our login procedure. This change has been made with the user’s best interest in mind. If you notice that some of our pages are returning an error please follow these steps on your computer.
-Delete all browsing data, cookies, and empty your cache. This can be found in the following places;
Google Chrome
-top right corner of the address bar you will see an internet options button (three straight horizontal line on top of each other). Click on this button
-click on settings
-click on History, in the top left
-click on “Clear all browsing data”
-make sure the following boxes are checked off – “Delete cookies and other site and plug in data”, and “Empty the cache”
-close Google Chrome, re-open, then login using the new login popup login box.
For more information see: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95582&topic=14666&ctx=topic
Firefox
-click on the Mozilla Firefox start page (small House icon on far right of address bar)
-click on settings at bottom of the page
-go to the privacy tab
-within the privacy tab you need to click on “clear your recent history”
-make sure the following boxes are checked off – “Delete cookies and other site and plug in data”, and “Empty the cache”
-close Firefox, re-open and login using the new popup login box.
For more information please see: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Internet Explorer
-top right corner, click the Tools button next to the address bar
-select “Delete browsing history”
-click “delete files”
-click “delete cookies”
-click close, and then click OK to exit
-Open a new browser and login using the new popup login box.
For more information see: https://support.microsoft.com/kb/260897
If you have any questions please contact support@coversmedia.com
Thanks,
CT
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