Their live chat people don't have the power to help their clients. As a consequence they have to bear the brunt of my tirades because the incompetent payment department don't have the intestinal fortitude to face me themselves. They hide behind the poor souls at the coal face and force them to make excuses for their incompetence. Don't bet with 21Bet, that's my advice to you.
By the way, if you happen to be a winner, not only do they keep your money, maybe forever, but they limit your account. Actually, limit means you can still bet. I can't even place a bet with them anymore.
You may think it's sour grapes on my part. Well, I'm not happy with them, that's for sure. I just don't want anyone potentially losing their money as I have.
That's all I have to say