I have stayed at most of the Harrah's and a few MGM properties. When I go the rooms are always comped and I have never had any problems. Well, I received an offer from MGM Grand to stay for three nights in March so I decided to try them out. When I called to book it I was told it was only good for March 27th thru 31st. Furthermore, it was only for one night and I'd have to pay for longer stay. When I questioned this person why does the offer say three nights comped I was told it was "up to three nights and depending on the dates"... needless to say I think it's false advertising and rather bush league.
So for those of you in the know or have had similar experience, is this type of treatment limited only to certain class of customers they deem less worthy or is it part of their general practice?
alot of times those flyers for free rooms are based on availability. The casino allocates a certain number of rooms for that particular offer code. Once they are used up they are gone. It could be that the 2nd and 3rd nights are all taken up and only that first night is available based on that offer at this time. I know this is common at Harrahs and others.
QUOTE Originally Posted by big75dog75: Just got back from LV and was playing blackjack at Balleys with a couple that had just come from, the MGM and they said they don't even rate your play at the tables umless u play 25$ and up.
most major casinos dont rate bj player unless you play $75 per hand
QUOTE Originally Posted by Louis_IV: alot of times those flyers for free rooms are based on availability. The casino allocates a certain number of rooms for that particular offer code. Once they are used up they are gone. It could be that the 2nd and 3rd nights are all taken up and only that first night is available based on that offer at this time. I know this is common at Harrahs and others.
I'm pretty sure this is the case. I've received a ton a free 3 night offers from MGM properties. I have mostly booked well in advance and never had an issue getting all the rooms that were available for the promotion. Also, make sure that the days that you were booking are part of the promotion.
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