The Truth About 5 Dimes.

Forum: Gaming Industry - US
Author: [Gaming Industry - US] Topic: The Truth About 5 Dimes.
CaliSurferDude PM CaliSurferDude
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Posted: 2/9/2013 3:28:15 PM
What is really going on at 5 Dimes? I was looking to get set up to play there, but then I read some very disturbing stuff in various Covers forums, regarding; limits being cut to ridiculous amounts as soon as a player shows they are even slightly capable of winning, complaints about "Tony" and his treatment of players, reviews in the poker forum about the poker room (especially in regards to suspicions about the bad beat jackpot), etc.. I've also read some good reviews, so I'm more confused than ever about this place.

I'd like to ask fellow Covers' members, what is really happening at 5 Dimes? Is it a legitimate sportsbook/poker room that treats players properly, or is it a place that one should avoid? Thanks in advance for your replies!
thegreat30 PM thegreat30
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Posted: 2/9/2013 11:15:23 PM
Never been a good book IMO
golfkat PM golfkat
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Posted: 2/10/2013 11:43:14 AM
played there since Pinnacle closed down.  That is a lot of years and a lot of bets.   total garbage imo.
CaliSurferDude PM CaliSurferDude
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Posted: 2/10/2013 2:44:24 PM
Thank you TheGreat30 and Golfkat.
Bling PM Bling
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Posted: 2/10/2013 8:35:43 PM
Unreliable servers, almost impossible to get a halftime bet in during football games on Sunday due to the load. 
concavecapital PM concavecapital
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Posted: 2/11/2013 1:09:41 AM
i love how so many people on here DOWNGRADE 5dimes.  ive been there for 3plus years so far and have NEVER had a problem.  NEVER have i been slow paid.  everything was always within 3 days and WU and MG are always next day.  they have mirror sites just in case their main site is busy.  "at the end of the day" the only thing that matters is THEY PAY quickly and DO NOT STIFF people.  so u can listen to these clowns if u want to, but since pinnacle was shut down, there is NOT a better book out there.
toddmc9136 PM toddmc9136
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Posted: 2/11/2013 10:21:34 AM
I have never once had a problem with 5 dimes. Payouts great, lines great. Best book out there hands down
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shimonosiko999 PM shimonosiko999
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Posted: 2/11/2013 10:25:46 AM
QUOTE Originally Posted by concavecapital:

i love how so many people on here DOWNGRADE 5dimes.  ive been there for 3plus years so far and have NEVER had a problem.  NEVER have i been slow paid.  everything was always within 3 days and WU and MG are always next day.  they have mirror sites just in case their main site is busy.  "at the end of the day" the only thing that matters is THEY PAY quickly and DO NOT STIFF people.  so u can listen to these clowns if u want to, but since pinnacle was shut down, there is NOT a better book out there.

Couldn't have said it better. Great book. only problem i've had with them is that a moneygram payout took a few hours more than 24. LOL
Spartacus10 PM Spartacus10
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Posted: 2/11/2013 2:27:32 PM
It's no coincidence that posters with high post counts have negative things to say, and the low post counts come in here to defend the book. He shills are out.

BuddyGreene PM BuddyGreene
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Posted: 2/13/2013 11:56:23 PM
I've been with 5dimes since the close of Pinnacle as well.  Absolute nothing buy positive things to say.  Servers were slow this season, but I used mirror sites with success.  My payouts always carried out properly and in a timely fashion, ranging from 3-9 business days from when I initiate a withdrawal.  I am truly thankful they exist.
TimmyT2 PM TimmyT2
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Posted: 2/15/2013 3:50:46 AM
True it's all true about 5dimes me, my father in law and 4 friends have all had horrible experiences with 5dimes!!  We no longer have accts there!   And a couple of my buddies were huge players. They started winning and the limits started coming down, and they believed that as soon as they made a large wager the line would always change against them. They showed me this where my line on some of the games stayed the same. Thats insane!!!!!!!!!!!!!!!!
diondimucci PM diondimucci
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Posted: 2/18/2013 1:56:21 PM
so to those of u who are knocking 5 dimes, where do u suggest he go for online betting??????  perhaps bovada or sportsbook dot com???

this tony character might be a dickhead, but its not like ur dating his daughter.  the betting options are pretty extensive, they have reduced juice -105 odds either way (albeit wager limits) , and the payouts are known to be pretty fast by industry standards. 

for those people in the usa that want to bet big, well im not sure why u would want to have that much money in just one account anyway u should be spreading out ur action or having a local bookie or both. 

since pinnacle closed down to us players in 2007 and bet jamaica last year, this might be truly ur only reliable option for online betting in the usa. 

dont know anything about online poker room, other than i wouldnt trust any of them, but thats just me, good luck buddy
NEWPORT PM NEWPORT
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Posted: 2/18/2013 9:56:32 PM
Listen

I have a 5 Dimes better for over 14 years and 90% of what I have seen is all good

BUT what I am seeing now is Tony Montana

They feel they have gotten so big that they DO NOT CARE HOW THEY TREAT THE CUSTOMER...OLD OR NEW

They now have garbage front men in customer service that mock you for letting them know of an issue, and IN MANY CASES IT IS AN ISSUE that will only HURT 5 DIMES!



I just got off the phone with Rommel and I informed him about  a 2k payout check I received, and then when I went to BANK OF AMERICA to deposit, they looked at me and said Mr P------ we do not mean to be rude to you as you and your family are very food customers....(my wife an I have over 487K a year in our employment direct deposited into BAM), but this check looks fraud and is requiring an INTERNATIONAL hold of 4-6 weeks as the routing # is  digit short and this canadian bank is not affiliated with any true US Bank

So a 14 year customer I call 5D and try to explain to many of the front level employees who are nothing but one month employees who quit or get fired...and Mario says....well maybe there is a problem with your bank...your bank is not a good bank try another one


Really Bank of America??  and you say this to a 14 year veteran and a good customer? 

Finally because of my reputation and $$ with my local branch they get escalated assistance and I get the deposit and the small hold of 5 days is all normal..and no issue, other than now I look like a weird customer because of this stupid check

I get Rommel on the phone tonight and tell him...he tells me that over 3001 we wont use these poor canadian processors we will use a better one

and I ask him then how come 9 out of 10 of your customer services front do NOT INFORM customers of this?  he says we know. we are working on it

And also Mr P----- we also know about the one digit short on routing # and upper mgmt is working on it...but you have many options

Options?  We are talking about a small 2k....it is NOT ABOUT OPTIONS IT IS IS ABOUT

IMAGE!  MINE AND YOURS......after I was told I was too wordy and a monologue of a customer...(which he is right but CR doesnt understand the US motive of communication)  understand the motive and the conversation will be a lot shorter

MOTIVE - You send checks that say will wonka gift company from shirt routing # processors...good customers look bad and in turn you look bad!  Cut them out then,

and when a GOOD CUSTOMER GIVES YOU INSIGHT...DON'T TELL HIM TO GO FIND A NEW BANK...LISTEN   LISTEN  LISTEN

Hey if the end is near then so be it.......

and we understand your process must change every few months to stay fresh and on top of keeping it right...we appreciate..we understand

BUT WHEN YOU BEGIN TO TREAT GOOD CUSTOMERS, LONG TERM CUSTOMERS, KNOWING CUSTOMERS LIKE TRASH AND PEASANTS........careful  tisk tisk.....be careful...one dozen rotten eggs can ruin a whole Restaurant! 

And for me to type all of this, and I was going to start my own thread but I see I am not the only seeing the recent issues!


NEWPORT PM NEWPORT
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Posted: 2/18/2013 10:02:51 PM
Punk brings Punk...summary

Professional brings Professional.....

Why not create phone tiers for tenured better customers, then a tier for medium and so on...you get my point
NEWPORT PM NEWPORT
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Posted: 2/19/2013 9:24:45 AM
Today much better and FYI if you win $ from live dealer they can't payout on that until they verify with that 3 rd party vendor. FYI


Bottom line is they think everyone is bitching about one thing. Wrong

I am bitching because front line phone staff are a bunch former sweepers.

Sweeping the front of the liquor store parking lot. Lol

And when you tell someone your issue they treat you like the are a tough guy. Mario go sell the yayo. That's a tough guy job


Now all the people in verifications. Outstanding. Linda is a wonderful lady so is Lilly. Armando Roy and Billy are on too of their game. They out real people at least in that location. Accounts receivable. Lol

Accounts payable. Scrapers

Scraping the crap off of the cooking grill so the cook can make two more hamburgers. Lol
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josbran PM josbran
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Posted: 2/19/2013 10:50:14 AM
The facts about international checks is this......... no check no matter what country it comes from should take no more than 5 business days to clear. I have a friend that is a manager of a bank and she told me that most international checks from Canada, Western Europe and some Asian countries really only need three days to clear. As long as the chaeck is drawn on a large international bank getting it to clear takes 24 hours. The reason they hold the check is to make money on your money before they give it to you.
Cuse4TW PM Cuse4TW
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Posted: 2/21/2013 4:17:01 PM
i personally love 5dimes.

i have accounts at them, heritage, bovada and bookmaker....they are my favorite out with the best lines.

too be honest for USA offshore bettors it doesnt get much better than that site....honestly whatever book u go thru is going to have international checks...i personally usually withdraw thru WU as they have decent limits.

the key for me is payouts, if a site has never had a payout issue that is my concern...does good customer service help? i mean i guess so but im there to bet the games and withdraw when i win...why do i need to be in constant contact with CS unless im looking for a handout?

is my post count high enough or am i a shill too?

too be honest in the US your 3 best options are and always will be

5dimes/Heritage/Bookmaker thats a fact
Kaufee PM Kaufee
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Posted: 2/21/2013 4:21:58 PM
QUOTE Originally Posted by concavecapital:

i love how so many people on here DOWNGRADE 5dimes.  ive been there for 3plus years so far and have NEVER had a problem.  NEVER have i been slow paid.  everything was always within 3 days and WU and MG are always next day.  they have mirror sites just in case their main site is busy.  "at the end of the day" the only thing that matters is THEY PAY quickly and DO NOT STIFF people.  so u can listen to these clowns if u want to, but since pinnacle was shut down, there is NOT a better book out there.
'

Really? They don't stiff people? I'm pretty they just stiffed a player for over $30,000
Kaufee PM Kaufee
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Posted: 2/21/2013 4:32:45 PM
http://sportsbettingsites.org/news/5dimes-confiscates-over-32k-balance-2500/
Nance PM Nance
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Posted: 2/21/2013 10:30:41 PM
That 32k story is wild. Cannot believe they threatened the dude with violence.
BREADDDMANNN PM BREADDDMANNN
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Posted: 3/2/2013 10:50:41 AM
QUOTE Originally Posted by concavecapital:

i love how so many people on here DOWNGRADE 5dimes.  ive been there for 3plus years so far and have NEVER had a problem.  NEVER have i been slow paid.  everything was always within 3 days and WU and MG are always next day.  they have mirror sites just in case their main site is busy.  "at the end of the day" the only thing that matters is THEY PAY quickly and DO NOT STIFF people.  so u can listen to these clowns if u want to, but since pinnacle was shut down, there is NOT a better book out there.


AMEN +1 always NEXT day payouts for MG
Forum: Gaming Industry - US
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