pinnacle doesnt want to pay me $29,100

Forum: Gaming Industry - US
Author: [Gaming Industry - US] Topic: pinnacle doesnt want to pay me $29,100
cardozltd PM cardozltd
Joined: Sep 2012
Posts: 2
 
cardozltd
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Posted: 10/5/2012 5:36:12 AM
OK here's the deal..

I have a pinnacle sports account.. I wired in around $10k.. Played around a bit.. won some money.. i requested smaller amounts and they wired it back to me...

Then i wanted to cashout the rest, I requested $29,100.. This was a month ago..

After not receiving the wire for one week, i emailed them, and they said they have to talk to accounting.. I bugged them every other day, then finally a week later, accounting replies and says they had to resend it through another bank because of the amount(WTF, they have done millions of wires so this made no sense to me)

Anyway, fast forward another week, I still did NOT get the wire, i emailed them again, now im waiting again for accounting to reply for another week... I have all copies of emails/screenshots,etc..

This is unacceptable.. If they knew a bank couldnt send $29,100 then why use that bank in the first place. As of now im still waiting, its been 4 weeks and im finally being given the silent treatment. They stopped responding to my customer service emails..

What do i do now?
cardozltd PM cardozltd
Joined: Sep 2012
Posts: 2
 
cardozltd
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Posted: 10/5/2012 5:37:48 AM
This was the last email yesterday.. Is it really that difficult to send the wire? I've even told them just re-credit me and cancel the wire, but they wont do that. Its more fun for them to keep my money hanging..

Dear Client,

Please be assured that they are investigating the issue, and as soon as we receive an update from our bank, we will advise you via email.

Thank you for your patience and understanding.



Kind regards, 

Customer Service Department
Pinnacle Sports
Theone324 PM Theone324
Joined: Aug 2009
Posts: 18584
 
Theone324
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Posted: 10/5/2012 11:34:55 AM
fuckin joke, thats why I dont keep big money offshore, only a dime or 2 to play around with.  Find a local
Forum: Gaming Industry - US
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