Time stamp on Pm's

Forum: Covers Help
Author: [Covers Help] Topic: Time stamp on Pm's
--phillyfan-- PM --phillyfan--
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Posted: 1/2/2017 1:31:37 PM
Covers/Mods..

When i send a Pm then go view it the time stamp in way off.. Just sent a few Pm's & it says 6 oclock.  Im ET time, can u guys look into this or is there a place to edit settings cause i looked under "My Account" & dont see anything.

Thanks 
Covers-Team PM Covers-Team
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Posted: 1/2/2017 1:56:03 PM
Hello,

That is strange, as we have not received any other reports of this. Are you sending the PM's from a mobile device or computer?

- CT
--phillyfan-- PM --phillyfan--
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Posted: 1/2/2017 11:10:27 PM
Laptop & Cell, same thing on both

I sent this one earlier & right now the time is 11pmET, PM says 1amET

From: --phillyfan--
To:Dogjimbo
Sent:1/3/2017 1:51:04 AM EST
--phillyfan-- PM --phillyfan--
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Posted: 1/2/2017 11:14:12 PM
Just did a test pm..  off 6hrs

From: --phillyfan--
To:Dogjimbo
Sent:1/3/2017 4:12:47 AM EST
Subject:Test pm.. time stamp is way off
Message:

Just testing to see what's up with the time stamp here,  its 11:12pmET..
--phillyfan-- PM --phillyfan--
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Posted: 1/2/2017 11:15:36 PM
Off 5 hrs from ET ZONE.

Can u guys check on this.  Thnks
Covers-Team PM Covers-Team
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Posted: 1/3/2017 8:39:55 AM
Thank you.

We are looking into this now.

Covers-Team
--phillyfan-- PM --phillyfan--
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Posted: 2/19/2017 2:38:23 PM
Its still off by 5 hours.. i just sent a Pm and it says 7:34 in stead of 2:34

??   Almost 2 months since i 1st posted about this, anyone trying to fix this issue?

Covers-Team PM Covers-Team
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Posted: 2/19/2017 2:45:47 PM
QUOTE Originally Posted by --phillyfan--:

Its still off by 5 hours.. i just sent a Pm and it says 7:34 in stead of 2:34

??   Almost 2 months since i 1st posted about this, anyone trying to fix this issue?


Hello,

We apologize for the delay in fixing this. We have not forgotten about the issue, it is one of many projects our IT Team is working on. We appreciate your patience in the matter.

Regards,

- CT
--phillyfan-- PM --phillyfan--
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Posted: 2/19/2017 2:57:06 PM
Ok, thanks for replying Ref..   


Just seems a bit long for a time stamp issue.    

i'll keep checkin to see if this issue gets resolved.    

When it does i'll  &  & ...  
--phillyfan-- PM --phillyfan--
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Posted: 7/2/2017 11:23:18 PM
Still messed up, now its showing PM's as "READ" as soon as u send them, the little envelope is opened immediately after i send them & it says 0 users, no username so u cant see the name of the person u sent it to


RE: RE: RE: RE: RE: NBA0 users4:17:51 AM


Time stamp is still way off, 7 hours off. Im ET, says 4:17 when i sent it at 11:17pmET
--phillyfan-- PM --phillyfan--
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Posted: 7/2/2017 11:25:01 PM
actually its way off, says 4:17AM when i sent it at 11:17PM ET

Can u guys do something about this.
--phillyfan-- PM --phillyfan--
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Posted: 7/3/2017 6:45:41 PM
Bump
Covers-Team PM Covers-Team
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Posted: 7/3/2017 6:53:05 PM
Hello,

We are still looking into this. We will provide an update here once available.

Regards,
--phillyfan-- PM --phillyfan--
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Posted: 7/8/2017 6:46:55 PM
Are they really working on this or you guys just tell us what we wanna here? i mean seriously, its been 7 months that issues w/PM's have been going on for.  

They now show "Opened" as if they were read immediately after i send them, theres no way they are read that fast. Secondly, theres no names under who u send them to, just says 0 users instead of the persons name u sent the PM to. And 3rd, the time stamps are way off.

Please contact IT, been an ongoing issue for months now 

 
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Posted: 7/8/2017 7:00:13 PM
Hello,

Thanks. We have notified our IT Team of those issues within users' inboxes. We will work to get them fixed in the near future.

- CT
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