Delete an account

Forum: Covers Help
Author: [Covers Help] Topic: Delete an account
k_dub PM k_dub
Joined: Jan 2012
Posts: 86
 
k_dub
Participation Meter
Prospect
Posted: 6/22/2012 12:37:11 AM
How do you delete an account?  I introduced covers to a friend, and he ended up making an account on my laptop.  I was told by someone else that you guys track the ip address of usernames, and the ip is unique to the user.  He wants to delete his account and remake it on his computer.  THanks.
Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 46732
 
Covers-Team
Participation Meter
Covers Referee
Posted: 6/22/2012 7:06:13 AM
Hi Sir,

He cannot create a new account, otherwise the moderators will ban him for having two accounts, mail us his username and we will find a solution.

CT
jsmcwilliams PM jsmcwilliams
Joined: Nov 2012
Posts: 1
 
jsmcwilliams
Participation Meter
Prospect
Posted: 11/30/2012 2:24:49 AM
Hi gents, 

Similar situation here. I was being taught the ropes by a friend and we made a basic acct to learn and he inadvertently enlisted me for a 500unit bet on a game. I thought itd be just a matter of canceling it but alas Im unable to do so. As this is both my first time on this site and with gambling online in general I figured perhaps I was just overlooking something. Any help would be amazing. 

Thanks,
Covers-Team PM Covers-Team
Joined: Aug 2001
Posts: 46732
 
Covers-Team
Participation Meter
Covers Referee
Posted: 11/30/2012 9:22:26 AM
Once the person logs in at their new location the "Current IP Address" will automatically change within our database.

Same thing, McWilliams...fire off an email with the details (including usernames) and the Customer Service team will take care of you.

http://www.covers.com/includes/Email_us.aspx?uid=1


Forum: Covers Help
You have entered the forum as a GUEST. 
You must login/register to post or reply.