Posted: 11/7/2012 5:32:27 PM
QUOTE Originally Posted by livinonthelake:
Just FYI...I was bored Monday and started playing blackjack. I was up and down for a while and then got on a BIG run. When I had won $5000, they cut me off! I called and they said it was policy to hold winnings AND losses in the casino to $5000 every 24 hours. I asked where this was written in their Rules. I was told it is not posted anywhere, just an in-house rule. SO, yesterday I get back on, and I'll be damned if I didn't hit them for another $5000. Guess what happened next.... RESTRICTED from playing... maybe a week ..... ARE YOU KIDDING ME???
That's how heritage is regarding some issues. They will pay out but more if a hassle than it's worth to me. Try Gtbets if you want better customer service with none of the BS