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Author: [Technology] Topic: Lippsman or anyone with computer knowledge...
Dr. Luck send a private message View Space | Friends | Playbook |
Dr. Luck
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#1
Posted: 10/30/2008 11:48:53 AM
I purchased NBA League Pass for my Toshiba laptop... When watching the games the picture seems to stall. Is there any thing I can do to get a regular picture? Thanks in advance.
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#2
Posted: 10/30/2008 12:14:56 PM
I went into my add/remove programs to look at some programs... And saw all these programs that I didn't know if i needed them or not...Do I need all these? Also seems my computer is running slower, any suggesting?


learn2player
AOL coach version
AOL connectivity serv
AOL spyware protection
AOL You've got picture screensaver
ArcSoft Software suite
Bonjour
J2SE Runtime env. 5.0 update1
J2SE Runtime env. 5.0 update 10
java 6 update 7
java se runtime env. 6
mobileme control panel
msn
msxml 4.0 sp2 [kb936181 and 927978
myconnection special offer
openoffice.org inst. 1
pure networks port magic
sat-screensaver
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Lippsman
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Lippsman
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#3
Posted: 10/30/2008 1:52:00 PM
You don't need anything AOHell if you don't use it.  Take it out ASAP.  Everything AOHell
 
Axe
 
Myconnection
sat screensaver
purenetworks port magic
bonjour
msn if you don't use it
 
Take all of these out and reboot.  Also what OS are you using and how much memory do you have?
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#4
Posted: 10/30/2008 2:42:51 PM
microsoft windows xp/service pack 3

Intel Pentium M processor 2.00 GHz

1.99 ghz, .99 gb of ram
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Lippsman
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#5
Posted: 10/31/2008 2:05:48 AM
Ok, your specs seem allright.
 
Did the stream get better after taking out all of those programs
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#6
Posted: 10/31/2008 9:00:48 AM
NO
My stream is fine on espn360 and on justin tv, but this NBA pass sucks... This is a free trial for a week then you purchase the whole season if you like it...I didn't know if some spyware/program/etc. or something else is causing a problem... Anything else I could try? Thanks for all your help.
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#7
Posted: 10/31/2008 9:33:26 AM
Well if 360 and justin is working well that pretty much narrows it down to the NBA side of things.  But there are some other things we can do. 
 
Download this and run a full scan.  You may need to do it a couple of times
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#8
Posted: 10/31/2008 3:18:31 PM
had 2

trojan.agent registry key
adware.180 solution registry key
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#9
Posted: 10/31/2008 5:08:07 PM
I read that I should download octoshape streaming which I did and seemed to help... Any other suggestions?
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#10
Posted: 10/31/2008 6:59:49 PM
do you know anyone else using NBA League Pass via web? If so, are they having problems also?

Its possible the NBA.com servers are just getting overloaded w/ ppl this 1st week of the season during the trial and they have some technical issues to work out -- have you tried contacting their technical assistance/customer serv.?
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#11
Posted: 10/31/2008 7:01:13 PM
also -- why League Pass on the web and not on TV?
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#12
Posted: 10/31/2008 7:14:46 PM
thanks for the advice kqc...I'll try to get a hold of them.
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#13
Posted: 10/31/2008 7:36:40 PM
QUOTE Originally Posted by KQC:

also -- why League Pass on the web and not on TV?


I'm paralyzed so always at my computer.
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#14
Posted: 10/31/2008 8:03:49 PM
QUOTE Originally Posted by Dr. Luck:



I'm paralyzed so always at my computer.


now I recall you mentioning it in another thread, GL w/ your League Pass issue hopefully NBA.com CS will be able to assist further.
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Lippsman
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Lippsman
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#15
Posted: 11/1/2008 12:14:14 AM
OK, just made it back.
 
Now onto step 2.
 
1. Click on start
2. Click on run
3. type msconfig
4. Hit enter
5. Click on the startup tab which should be the 2nd from the right.
 
Tell me how many programs are checked.
 
If there is someway you can do a screenshot, or copy and paste all of them here that would be great.  If not, we can still work around it.
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#16
Posted: 11/1/2008 11:30:38 AM
ok we did this before...I have over 40 again...I'll delete the ones I don't need then give you an update. How did those programs come back?
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Lippsman
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#17
Posted: 11/1/2008 1:12:04 PM
I thought we just did the add/remove programs.  I didn't know we did msconfig ?
 
Also run that scan again, but this time do it in Safe mode without networking.
 
If you don't know, hit the f8 button before the Windows logo screen comes on to get to it
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#18
Posted: 11/2/2008 11:30:43 AM
Here's my start-up

hkcmd        y
ifrmewrk    y
tfswctrl    y
Ltmoh        y
AGRSMMSG    y
Apoint        y
TCrltOHook    y
CeEKey        y
TPSMain        y
SVPWUTIL    y
ZoomingHook    y
HWSetup        y
NDSTray        y
maximizer-startup y
CAVTray        y
CAVRID        y
avgtray
TFricKy
FriKeyHook
ctfmon

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Lippsman
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#19
Posted: 11/2/2008 5:03:58 PM
Well nothing is just scary, but there are a good bit of Toshiba programs in there.
 
The only possible fix I can tell you is to bump up your memory.  But since you stated that you can see other streams without any problem I am thinking it's an NBA thing.  I used it this weekend and my video was hit and miss.  It was horrible around 8 my time but was better by the late games
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#20
Posted: 11/2/2008 7:48:43 PM
Should I delete the Toshiba programs?
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Lippsman
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#21
Posted: 11/2/2008 10:27:06 PM
QUOTE Originally Posted by Dr. Luck:

Should I delete the Toshiba programs?

Yes, you can go ahead and do that.  But uncheck them from msconfig instead of going to add/delete programs.  That way if for some reason you needed one of them back you still have it

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#22
Posted: 11/3/2008 10:05:20 AM
Heres all my programs:

Acrobat.com
Adobe.com
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 10 Plugin
Adobe Reader 9
Adobe Shockwave Player 11
Adobe Photoshop Album Start

Edition 3.0
ALPS Touch Pad Driver
Apple Mobile Device Support
Apple Software Update
Arcsoft Software Suite
AT&A Connection Services Manger
Bluetooth Stack for Windows by Tos
CD|DVD Acoustic Silencer
Compatibility Pack for 207 off. sy
dvd/ram driver
google toolbar for int. exp
google upd
hotfix for wind med format 11 SDK
HP Extend cap 4.7
hp image zone 4.7
hp psc office jet 4.7
hp software update
intel graphics media acc. drive
intel proset /wireless software
inter actual player
intervideo windvd creator 2
intervideo windvd for tosh
itunes
j2se runtime 5.0 upd 1

j2se runtime 5.0 upd 10
java 6 update
java se runtime environment 6
learn2 player
microsoft net framework 1.1
micros comp client pack 1.0 for

win xp
micro office onenote 2003
micro office stand ed 2003
micro silverlight
micro user mode driver frame
micro visual c++ 2005 redist
micro works
mobileme cont pan
move netw media play ie
msxml 4.0sp2
msxml 4.0sp2
notebook max
openoffice installer 1
quicktime
realplayer basic
realtek ac97 audio
realtek gigabet and fast ether nic

drv
rxodent
safari
sbc yahoo appp
sd secure module
sonic dla
sopcast
tbs wmp plug
viewpoint med play
win med format 11 runtme
and about 20 window xp security update

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Lippsman
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#23
Posted: 11/3/2008 10:43:17 AM
Oh good God.
 
Do you have an Ipod.  If not, then kill that Apple stuff. I notice sarari is being used also.  Again if you are not actually using it all the time then axe it.
 
Also you have a few media players.  Take out the ones that you are not using.  If you don't have a real hate for Windows Media player then axe the rest of them.
 
Again, take out these programs if you really don't use them.  Even the google toolbar.  Do you really need it?  Do you have Open office also.  If so you don't need Microsoft Office and Open office.
 
Arcsoft Software Suite
AT&A Connection Services Manger
micro works
google toolbar for int. exp
google upd
Apple Software Update
Arcsoft Software Suite
openoffice installer 1
After you do this reboot and run defrag.  Even if it says you don't need to.
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#24
Posted: 11/3/2008 2:19:21 PM
This is what I have now...Let me know what else to delete


Acrobat.com
Adobe.com
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 10 Plugin
Adobe Reader 9
Adobe Shockwave Player 11
Adobe Photoshop Album Start
ALPS Touch Pad Driver
Bluetooth stack for wind for tosh
CD|DVD Acoustic Silencer
Compatibility Pack for 207 off. sy
dvd/ram driver
hotfix for wind med format 11 SDK
HP Extend cap 4.7
hp image zone 4.7
hp psc office jet 4.7
hp software update
intel graphics media acc. drive
intel proset /wireless software
intervideo windvd for tosh
j2se runtime 5.0 upd 1
j2se runtime 5.0 upd 10
java 6 update
java se runtime environment 6
microsoft net framework 1.1
micros comp client pack 1.0 for
win xp
micro office onenote 2003
micro office stand ed 2003
micro silverlight
micro user mode driver frame
micro visual c++ 2005 redist
micro works
msxml 4.0sp2
msxml 4.0sp2
notebook max
realtek ac97 audio
realtek gigabet and fast ether nic
rxodent
sbc yahoo appp
sd secure module
sonic dla
tbs wmp plug
win med format 11 runtme
touch and launch
touchpad on/off util
and about 20 window xp security update


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#25
Posted: 11/3/2008 7:16:26 PM
Dr Luck

Is your computer connected directly to your modem or do you use a wireless router when watching the games?

My system did the same thing and it was extremely frustrating. The problem turned out to be my wireless router. I replaced it and now my connection speed is excellent.

If you are using a wireless router the first tip I would suggest is to change the channel it is broadcasting from. Also make sure there is a little yellow lock next to your network so other people can't use your router which will rob you of bandwith. If not setup the encryption so only you can log on or computers you want can log on.
If you live in an apartment building or on a densely populated street it is a possibility that people are sharing your network without you knowing.
When I was on the road for work, in the middle of nowhere, I would find a hotel and sit in the parking lot in the comfort of my car and link onto their network. I would do this to check my emails and see if there were any business issues that needed to be addressed and also to complete my paper work.
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