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Author: [Las Vegas] Topic: Bad Customer Service In Vegas, Post It Here
guyhi send a private message View Space | Friends | Playbook | My Sportsbook: BetJamaica.com |
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#76
Posted: 10/1/2012 1:40:48 AM
as groupie #2 i agree with Golds advise, last thing we need is a hostile waitress
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#77
Posted: 10/1/2012 4:12:19 AM
lol, talk about delusions of grandeur.

I call a spade a spade and l get lumped in promarks fantasies as a groupie.
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#78
Posted: 10/1/2012 10:40:28 AM

mafioso, where in Calif do you live?  I have lived in the San Gabriel Valley as well as Sacramento, before moving to Vegas.

And yes, you are in my fantasy groupie league.  And I dare anybody to show me a set of groupies better than the ones I have.

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#79
Posted: 10/1/2012 10:44:12 AM
PS, The 49ers were awesome yesterday, their defense proved they are one of the best ever.  I layed off them last week against Minnesota, feeling it was a trap game, and I layed off them yesterday.  They are 3-1 against the speread.  A team to consider every week with that defense.  Buffalo's defense had improved.  I liked the way they played in the first half.  Then the roof caved in in the second half.  What a disaster!  It will be a while before I consider betting on them.
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#80
Posted: 10/1/2012 11:31:33 AM
San Diego for 17 years, last 5 years in Moreno Valley
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#81
Posted: 10/1/2012 12:29:42 PM

Wow, moving from SD to Moreno Valley is quite a climate change.  Ever to to Del Mar Racetrack while in SD?  I really enjoy it there . . .

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#82
Posted: 10/1/2012 2:24:51 PM
I have a daughter that turns 4 in 7 days, Im at Delmar for the fair every year the last 2 years.

Not much of a horse bettor but Delmar is nice.
I had 4 restaurants in San Diego, Sold them all 12 years ago and vowed never to get back in the restaurant business
7 years later I got the itch again to cook.
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#83
Posted: 10/1/2012 4:52:16 PM
mafioso you sound like an interesting fellow. I remember you making some charismatic remarks in a thread or 2 of mine...I almost want to make it out to Vegas in January and meet up with you for a beer or 2.

promark you just suck.
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#84
Posted: 10/1/2012 5:48:08 PM

Ad1260, after saying that, I'll try to go on with my day, don't know if I can make it.

Mafioso, isn't the restaurant business in bad shape over all?

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#85
Posted: 10/1/2012 7:20:52 PM
QUOTE Originally Posted by promark12:

Ad1260, after saying that, I'll try to go on with my day, don't know if I can make it.

Mafioso, isn't the restaurant business in bad shape over all?


most restaurants fail, Im not only surving the economy, Im thriving, I cater to those who appreciate good food and enjoy a sports atmosphere.

If you read my yelp reviews they all say the same thing, great food fool owner lol.

The restaurant business is not meant for a nice guy owner, I yell at my staff when they darn up, its just the way it is, Sometimes customers over hear it and they are too dumb to understand or appreciate that they actually have an owner on site who cares about the product he is putting out, Yet, these are the same morons who watch Kitchen Nightmares with Gordan Ramsay and cheer him on when he is tearing the staff and ownership a new behind.

What these people dont know is the same mean boss is the same guy who bought a car for one of his drivers when his car broke down and I had him pay me back monthly without interest.

The same fool boss, is the guy who gave a 500 dollar check to one of his employees when his grandmother died because they didnt have enough money to bury her.

The same fool boss paid the security deposit and move in cost for one of my waitresses when the house they were renting was in forclosure and they didnt know it until it was almost time to be evicted.

The same fool boss is the guy who lent another of his mexican waitresses 700 bucks when her sister turned 15 and had her quinceañera, it took her 2 months to pay me back, nobody knows that though, they just see the mean fat darn yelling at his staff.

So yeah, Its great and its a burden, but I love being my own boss, No one owns me except the IRS.
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#86
Posted: 10/1/2012 7:36:22 PM
QUOTE Originally Posted by ad1260:

mafioso you sound like an interesting fellow. I remember you making some charismatic remarks in a thread or 2 of mine...I almost want to make it out to Vegas in January and meet up with you for a beer or 2.

promark you just suck.


Staying at MGM Grand January 4th thru January 7th, ad1260
Ill friend you and send you a message, Would love to have a few drinks as we try and tear down the sportsbooks
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#87
Posted: 10/1/2012 8:13:33 PM

Great thread...I know the biz myself  40 yrs in kitchens..and getting paid for it..I don't do restaurants in Vegas/AC but alway the coffee counters/food courts etc.That is where I'll throw .45 cents in the jar and it's appreciated.

I would never do that to a coctail waitress..actualy cost me $ recently at the Borgata,playing Sic-Bo..saved a dollar for the CW tip and the trips came out..had no cash on me and was playing it every roll...just shook it off and leave the table but no-one is gonna call me a douche behind my back...

And I just got back from LV after a week (one night not comped at the Gold Coast-$3.00 resort fee..you want to see BS fees try AC.. Vegas is nothing.Besides taxes,NJ tourism fees etc.lol

One morning a couple years ago.I'm sitting at the sportsbook bar at the Rio..Big dude comes up and orders a Cherry Coke...I'm probably half-lit by then and the Jersey in me wants to crack a joke about this kinda drink..Figured something a lot harder..think he threw the bartender a couple bucks for a freakin soda.My senses came to me though..

But we got talking and the big guy turned me onto this site..ha thanks Mafioso for a bunch of wasted hours  but good past trip reports non-lv...crazy garbage

My retirement plan is to move to NV and try to supplement my SS,but it will not playing at higher end props with poorer odds and servers expecting larger tips..

If I was unemplyed I'd be hanging at the Gold Coast all day and eating $1.50 hot dogs and a $.50 tip..

Curious though Promark where do you live in Vegas and why are you playing in more touristy props.You have comps somewhere?

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#88
Posted: 10/1/2012 8:23:41 PM
QUOTE

Originally Posted by mafioso:


most restaurants fail, Im not only surving the economy, Im thriving, I cater to those who appreciate good food and enjoy a sports atmosphere.

If you read my yelp reviews they all say the same thing, great food fool owner lol.

The restaurant business is not meant for a nice guy owner, I yell at my staff when they darn up, its just the way it is, Sometimes customers over hear it and they are too dumb to understand or appreciate that they actually have an owner on site who cares about the product he is putting out, Yet, these are the same morons who watch Kitchen Nightmares with Gordan Ramsay and cheer him on when he is tearing the staff and ownership a new behind.

What these people dont know is the same mean boss is the same guy who bought a car for one of his drivers when his car broke down and I had him pay me back monthly without interest.

The same fool boss, is the guy who gave a 500 dollar check to one of his employees when his grandmother died because they didnt have enough money to bury her.

The same fool boss paid the security deposit and move in cost for one of my waitresses when the house they were renting was in forclosure and they didnt know it until it was almost time to be evicted.

The same fool boss is the guy who lent another of his mexican waitresses 700 bucks when her sister turned 15 and had her quinceañera, it took her 2 months to pay me back, nobody knows that though, they just see the mean fat darn yelling at his staff.

So yeah, Its great and its a burden, but I love being my own boss, No one owns me except the IRS.

Damn man  watch your BP..darn

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#89
Posted: 10/1/2012 8:48:22 PM
Mafioso, behind that rough exterior is a decent person.  But I'll try to keep that to myself . . . I wouldn't want people to think you're soft.
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#90
Posted: 10/1/2012 10:31:43 PM
QUOTE Originally Posted by mafioso:


most restaurants fail, Im not only surving the economy, Im thriving, I cater to those who appreciate good food and enjoy a sports atmosphere.

If you read my yelp reviews they all say the same thing, great food fool owner lol.

The restaurant business is not meant for a nice guy owner, I yell at my staff when they darn up, its just the way it is, Sometimes customers over hear it and they are too dumb to understand or appreciate that they actually have an owner on site who cares about the product he is putting out, Yet, these are the same morons who watch Kitchen Nightmares with Gordan Ramsay and cheer him on when he is tearing the staff and ownership a new behind.

What these people dont know is the same mean boss is the same guy who bought a car for one of his drivers when his car broke down and I had him pay me back monthly without interest.

The same fool boss, is the guy who gave a 500 dollar check to one of his employees when his grandmother died because they didnt have enough money to bury her.

The same fool boss paid the security deposit and move in cost for one of my waitresses when the house they were renting was in forclosure and they didnt know it until it was almost time to be evicted.

The same fool boss is the guy who lent another of his mexican waitresses 700 bucks when her sister turned 15 and had her quinceañera, it took her 2 months to pay me back, nobody knows that though, they just see the mean fat darn yelling at his staff.

So yeah, Its great and its a burden, but I love being my own boss, No one owns me except the IRS.

I am in the exact same situation.  I am 34 years old and grew up in the restaurant business. I actually used to work for the federal prison system, had 9 years of service in (with law enforcement retirement) Had retirement plan, health benefits, sick and vacation leave and all holidays off.  I'm on my second restaurant, sold my first one cause I had a good offer.  Now as we speak, I'm in the process of opening 2 more restaurants (don't know what I'm thinking) and always wanted to invest in nightclubs/lounges and have had chances as they are cash cows in the dc area, but they are for short periods of times because of the turnover rates.  I've never heard my father tell me he is proud of me in my life until he saw what I have done and how I busted my behind. Right now I would trade this profession for the world!!!  I wish I had all of my benefits, holidays and GUARANTEED paychecks, etc., I wish I could take a day off just because I felt like it or wanted to take a vacation because i wanted to and to spend more time with my 10 month old daughter.  All of that goes away when you are self employed and a small business owner. I am there all of the time. Now I know why my family was telling me to stay away from it all and to stay with the Feds.  This freakin business is a roller coaster ride from hell with its ups and downs.  I also help my employees the same way you do mafioso.  But one business person to the other, just be careful because it opens eyes amongst your employees, if you know what I mean.  If you keep doing that, they will always think you "have money". I've learned that the hard way.  

Now back to the main topic, I was also tough on u promark cause I'm in the industry also.  When my employee takes a catering order on delivery, and receives no tip for set-up, etc, I get irate.  Maybe it's my fault I don't charge that to their invoice automatically as a charge but I don't want to piss off my monthly accounts, so I just give him 15-20 bucks.  I also, like you have friends who work in Vegas.  (Cocktail waiters/waitresses, general mangers of strip clubs, night clubs, etc.). I hear stories and they are out there to make a living just like you are and just like everyone else in the country period.  
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#91
Posted: 10/1/2012 10:54:59 PM

When somebody goes to a restaurant or gets into a cab (me included) 99% of us will tip accordingly if the service is just adequaate.  Now let's say the cab driver is friendly, informative and gives me some good advice, he or she will get extra.

When people are in Vegas casinos, there will be times when gambling where having the proper amount for a tip gets overlooked.  I've seen somebody betting black chips ($100) at a blackjack game not tip because they have no little chips.

For those of you who have never played slots, they can be mezmerizing.  You get into a different focus and you tend to tune out other things.

I have been labled a regular 45-cent tipper, yet in my first post, I claimed I "ONLY" had 45 cents in my pocket.  You all jumped to conclusions, I can't help that.

If I was waiting for a cab, I'd make sure that I break down a $20 down to 5 ones, one five and a ten before I get into a cab.

But gamblers occasionaly, as I did, forget about the service.  It's not intentionally.

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#92
Posted: 10/1/2012 11:05:07 PM
One other note:  Thank goodness I've stopped playing the slots.  There is virtually no way to beat them.  I thought I stumbled upon a system, but after I lost $700 one night, I was cured.  I'm actually glad I lost that money, otherwise i might still be trying to beat them.
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#93
Posted: 10/2/2012 9:01:20 AM

Very few people are successful and make a good living without hard work and some luck. The challenge is to monetize that drive into the thing that you REALLY want, and would do if you could. If you even truly know what that is.  Painting, surfing, gardening, sports investing, whatever. It's been said before but bears repeating, "Do what you love and you'll never work a day in your life".

I've been lucky enough to have had businesses in many different fields, some very successful, some flops. The successful ones were sold because I just didn't want to do it anymore. At first the money/success addiction drives everything. Then once that gets old, now it becomes work. Everyday, every hour trying to fix something, make it better, etc. etc. At that point it becomes time to move on to the next chapter. I commend people who can work the same job for 30 years but I need new challenges and I'm realizing that there are really two scorecards we need to look at. The first one is financial but the second and more important one is the personal/family one.

Success truly depends on high marks for both of these. If you could only have one, which would you take? I like most people chose money. Now I think a little differently.

 

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#94
Posted: 10/2/2012 1:42:07 PM
has anybody besides myself notice promark 12 besides being cheap is bigot .in his post #18 he stated the bartender was black & not to friendly.he should tipped bartender $5 to put his game on. why couldnt you say he was unfriendly bartender. why did you have to bring up race ?did he not state if waitress was white or black . we want to know . my vote is cheap & racist
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#95
Posted: 10/2/2012 4:14:49 PM

Without a doubt, one of the greatest Americans to ever live was Dr. Martin Luther King Jr.

Why?  Because he tried to end the injustice of racial segrgation and racism in America.  AND HE TRIED TO DO IT PEACEFULLY!  Despite grenades being thrown at me, I have answered the accusations in a respectful manner, without using cuss words or words like douchebag.

And it's odd that so many of you defend the service industry, yet by your behavior and speech, you wouldn't get a tip out of me. Period.

PS.  Here are nine of the bravest American kids ever.  I wish I was one of them, because thre would have been a fight that day:

 

http://www.encyclopediaofarkansas.net/encyclopedia/entry-detail.aspx?entryid=723

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#96
Posted: 10/2/2012 4:45:15 PM
A few of my experiences:

I was at Caesars Palace a few years ago, I had 5k on the over in the  Oakland/Kansas City game, and by the fifth inning it was a winner. I went the following day to claim my money and to place another 5k wager. The book manager the worker that he won't approve me and he never spoke to me directly. I walked with my money and have never went back to the book.

At the Bellagio I had a great deal of money on a MLB game last year. I went to claim my money, I was asked to present my players card, but I left it at home, because obviously in most cases it's not needed on spots plays. It took a great deal of time for them to pay me. The book manger stood over the work, I eventually was paid, and while I was counting, I was asked if I was going to leave a tip. I said, "Really? Not after having to wait so long"

At the Bellagio a couple months ago I went on a 10k run over a couple days playing roulette. I started off with 2k. I mentioned this in another thread on here. I ended up losing the majority of it after deciding to go in big. My issue when I cash the chips is, was that the manager basically reviewed what I had been doing, and mentions "Oh, you're just going to hit us, and run?" I said "Pardon, me?" She said "I can tell you never sit down and play by looking at your history on here"....Besides that, I kept being asked for my social security number, and I have been on their file for years.

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#97
Posted: 10/2/2012 4:53:16 PM

Vegas, I don't quite understand what happened in paragraph one.  But in paragraph two, even if it was prompt service, service people shouldn't solicit a tip.  Like I said before, gambling is different that going out to dinner.  You may have won that 5k bet  but still be down 10k for the day.  Anybody who works in the gambling indurstry SHOULD know this and take it into consideration.  What the manager or pit boss said in paragraph three would make me get my players card, shred it and then put it in her hand.

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#98
Posted: 10/2/2012 5:34:02 PM
That's what I get for watching tv, not looking at the screen, and typing.

Paragraph one was basically how the book manger handled my situation when I wanted to place another wager. He only discussed the situation with the worker, not me, and said not to approve me on any bets.

In paragraph three what I quoted is what the cashier manager said to me. She wanted my social security number and when I bet 6k on my final spin the pitt boss also asked me for my social security number. He ripped a piece of paper, pulled out a pen, and asked me to write it down..lol
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#99
Posted: 10/2/2012 5:40:45 PM
Is betting 6k like over the threshold of having to report your activity to the IRS?  Or was it a total of your roulette bets that put you over the limits?
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#100
Posted: 10/3/2012 12:23:02 AM
Sorry for being so tough on you promark. It's just tough for me to read such things especially coming from the restaurant industry. 
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