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Author:	[Covers Help] Topic: Avatar Help
UberDog	View Space \| Friends \| Playbook \|
Veteran Joined: Nov 2008 Posts: 1530 Location: United States	#1 Posted: 10/6/2012 11:24:24 PM I uploaded a new avatar 24 hours ago, but it has yet to update despite all of the normal techniques to clear the IE cache. I have deleted all the temporary internet files, cookies and the files in the "view files" window of "Internet options." It doesn't matter whether I use IE or Firefox, the old avatar is still there even though the picture editor shows the new image is uploaded and selected. Thanks for any help you can provide.
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Covers-Team	RSI View Space \| Blog \| Friends \| Playbook \|
Covers Referee Joined: Aug 2001 Posts: 38103 Location: Canada	#2 Posted: 10/7/2012 10:31:09 AM What are we supposed to be seeing? I see Johnny Depp right now.
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UberDog	View Space \| Friends \| Playbook \|
Veteran Joined: Nov 2008 Posts: 1530 Location: United States	#3 Posted: 10/7/2012 11:37:42 AM A black-and-white pic of original TV Superman typing.
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Covers-Team	RSI View Space \| Blog \| Friends \| Playbook \|
Covers Referee Joined: Aug 2001 Posts: 38103 Location: Canada	#4 Posted: 10/7/2012 5:26:20 PM Have IT on the case...In the meantime try switching browsers
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UberDog	View Space \| Friends \| Playbook \|
Veteran Joined: Nov 2008 Posts: 1530 Location: United States	#5 Posted: 10/7/2012 6:00:59 PM Thanks. I appreciate it. I just logged in with Firefox and it's still Johnny Depp. I even tried a different pic of Superman, but I can't shake Johnny Depp.
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Henry-Lilly	View Space \| Friends \| Playbook \| My Sportsbook: Bellagio \|
All-Star Joined: Nov 2007 Posts: 10322 Location: Texas	#6 Posted: 10/7/2012 7:15:32 PM I see Hunter S. Thompson. Pretty cool.
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UberDog	View Space \| Friends \| Playbook \|
Veteran Joined: Nov 2008 Posts: 1530 Location: United States	#7 Posted: 10/7/2012 7:42:06 PM H-L: Thanks. To cool to fool with apparently.
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Rizzo	RSI View Space \| Blog \| Friends \| Playbook \|
Covers Referee Joined: Aug 2001 Posts: 13178 Location: Nova Scotia	#8 Posted: 10/8/2012 7:34:18 AM Hi, Can you send the Avatar you would like to see on to support? Thanks Rizz
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UberDog	View Space \| Friends \| Playbook \|
Veteran Joined: Nov 2008 Posts: 1530 Location: United States	#9 Posted: 10/8/2012 2:44:49 PM Hey Rizz, Thanks. I'm not sure how to send the pic. Anyway, I checked the two versions of the superman pic I tried to upload: one is 292x172. The other is 480x360. So maybe they are bigger than allowed?
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ManassaMauler	RSI View Space \| Blog \| Friends \| Playbook \|
Legend Joined: Oct 2007 Posts: 56972 Location: New York	#10 Posted: 10/8/2012 6:41:14 PM didn't see this thread...I am having the same problem
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Rizzo	RSI View Space \| Blog \| Friends \| Playbook \|
Covers Referee Joined: Aug 2001 Posts: 13178 Location: Nova Scotia	#11 Posted: 10/9/2012 8:32:39 AM Hi UberDog, Usually it just resizes. What was the file size? Was it bigger than 250K? You can email your avatar to support @ covers.com and we can try and upload for you. Just include your username in the email Thanks Rizz
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Rizzo	RSI View Space \| Blog \| Friends \| Playbook \|
Covers Referee Joined: Aug 2001 Posts: 13178 Location: Nova Scotia	#12 Posted: 10/9/2012 8:35:49 AM Hi ManassaMauler, What should I be seeing as your avatar? Rizz
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ManassaMauler	RSI View Space \| Blog \| Friends \| Playbook \|
Legend Joined: Oct 2007 Posts: 56972 Location: New York	#13 Posted: 10/9/2012 1:41:26 PM You should be seeing a Yankees logo.....I still see an A's logo
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ManassaMauler	RSI View Space \| Blog \| Friends \| Playbook \|
Legend Joined: Oct 2007 Posts: 56972 Location: New York	#14 Posted: 10/9/2012 6:45:39 PM ?
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Iw1nBets	View Space \| Friends \| Playbook \|
Legend Joined: Oct 2008 Posts: 58424 Location: Illinois	#15 Posted: 10/10/2012 2:01:42 AM same prob here of course
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Rizzo	RSI View Space \| Blog \| Friends \| Playbook \|
Covers Referee Joined: Aug 2001 Posts: 13178 Location: Nova Scotia	#16 Posted: 10/10/2012 7:16:32 AM Hey Guys, Will get this sorted today. Rizz
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ManassaMauler	RSI View Space \| Blog \| Friends \| Playbook \|
Legend Joined: Oct 2007 Posts: 56972 Location: New York	#17 Posted: 10/10/2012 8:58:40 AM
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ManassaMauler	RSI View Space \| Blog \| Friends \| Playbook \|
Legend Joined: Oct 2007 Posts: 56972 Location: New York	#18 Posted: 10/10/2012 1:36:19 PM any updates?
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UberDog	View Space \| Friends \| Playbook \|
Veteran Joined: Nov 2008 Posts: 1530 Location: United States	#19 Posted: 10/10/2012 9:31:48 PM nope.
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Rizzo	RSI View Space \| Blog \| Friends \| Playbook \|
Covers Referee Joined: Aug 2001 Posts: 13178 Location: Nova Scotia	#20 Posted: 10/11/2012 6:48:26 AM Hey Guys, Can you try now. ManassaMauler I was able to change yours and then changed it back. Rizz
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ibmthinkpad99	View Space \| Friends \| Playbook \|
Prospect Joined: Oct 2012 Posts: 124 Location: Texas	#21 Posted: 10/11/2012 11:18:48 AM Yes! Got mines to work.
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ManassaMauler	RSI View Space \| Blog \| Friends \| Playbook \|
Legend Joined: Oct 2007 Posts: 56972 Location: New York	#22 Posted: 10/16/2012 9:55:07 PM no luck still...
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torosFCP	View Space \| Friends \| Playbook \| My Sportsbook: bet365 \|
Prospect Joined: Sep 2012 Posts: 231 Location: Ontario	#23 Posted: 10/18/2012 9:50:19 AM Same issue for me. When I go to edit profile, it shows the logo I uploaded, but when posting, it does not appear. I followed all steps and ensured my avatar was sized properly.
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ManassaMauler	RSI View Space \| Blog \| Friends \| Playbook \|
Legend Joined: Oct 2007 Posts: 56972 Location: New York	#24 Posted: 10/18/2012 10:35:28 AM QUOTE Originally Posted by torosFCP: Same issue for me. When I go to edit profile, it shows the logo I uploaded, but when posting, it does not appear. I followed all steps and ensured my avatar was sized properly. same
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Tigermike1975	RSI View Space \| Friends \| Playbook \|
Veteran Joined: Dec 2007 Posts: 1387 Location: United States	#25 Posted: 10/18/2012 10:53:49 AM Same here too. I had never taken the time to try and put up an avatar. I didnt think I was that dumb that I couldn't do it, glad it is not just me.
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