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Author: [Covers Help] Topic: Avatar Help
UberDog send a private message View Space | Friends | Playbook |
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#1
Posted: 10/6/2012 11:24:24 PM
I uploaded a new avatar 24 hours ago, but it has yet to update despite all of the normal techniques to clear the IE cache. I have deleted all the temporary internet files, cookies and the files in the "view files" window of "Internet options." It doesn't matter whether I use IE or Firefox, the old avatar is still there even though the picture editor shows the new image is uploaded and selected. Thanks for any help you can provide.
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#2
Posted: 10/7/2012 10:31:09 AM
What are we supposed to be seeing?  I see Johnny Depp right now.


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#3
Posted: 10/7/2012 11:37:42 AM
A black-and-white pic of original TV Superman typing.
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#4
Posted: 10/7/2012 5:26:20 PM
Have IT on the case...In the meantime try switching browsers
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UberDog send a private message View Space | Friends | Playbook |
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#5
Posted: 10/7/2012 6:00:59 PM
Thanks. I appreciate it. I just logged in with Firefox and it's still Johnny Depp. I even tried a different pic of Superman, but I can't shake Johnny Depp.  
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#6
Posted: 10/7/2012 7:15:32 PM
I see Hunter S. Thompson.  Pretty cool.
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UberDog send a private message View Space | Friends | Playbook |
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#7
Posted: 10/7/2012 7:42:06 PM
 H-L: Thanks. To cool to fool with apparently.
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Rizzo send a private message View Space | Blog | Friends | Playbook |
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#8
Posted: 10/8/2012 7:34:18 AM

Hi,

Can you send the Avatar you would like to see on to support?

Thanks

Rizz

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UberDog send a private message View Space | Friends | Playbook |
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#9
Posted: 10/8/2012 2:44:49 PM

Hey Rizz, Thanks. I'm not sure how to send the pic.

Anyway, I checked the two versions of the superman pic I tried to upload:

one is 292x172. The other is 480x360.

So maybe they are bigger than allowed?

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ManassaMauler send a private message View Space | Blog | Friends | Playbook |
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#10
Posted: 10/8/2012 6:41:14 PM
didn't see this thread...I am having the same problem
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Rizzo send a private message View Space | Blog | Friends | Playbook |
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#11
Posted: 10/9/2012 8:32:39 AM

Hi UberDog,

Usually it just resizes. What was the file size? Was it bigger than 250K? You can email your avatar to support @ covers.com and we can try and upload for you. Just include your username in the email

Thanks

Rizz

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Rizzo send a private message View Space | Blog | Friends | Playbook |
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#12
Posted: 10/9/2012 8:35:49 AM

Hi ManassaMauler,

What should I be seeing as your avatar?

Rizz

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ManassaMauler send a private message View Space | Blog | Friends | Playbook |
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#13
Posted: 10/9/2012 1:41:26 PM
You should be seeing a Yankees logo.....I still see an A's logo
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ManassaMauler send a private message View Space | Blog | Friends | Playbook |
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#14
Posted: 10/9/2012 6:45:39 PM
?
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#15
Posted: 10/10/2012 2:01:42 AM
same prob here of course 
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Rizzo send a private message View Space | Blog | Friends | Playbook |
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#16
Posted: 10/10/2012 7:16:32 AM
Hey Guys,

Will get this sorted today.

Rizz
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ManassaMauler send a private message View Space | Blog | Friends | Playbook |
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#17
Posted: 10/10/2012 8:58:40 AM
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ManassaMauler send a private message View Space | Blog | Friends | Playbook |
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#18
Posted: 10/10/2012 1:36:19 PM
any updates?
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UberDog send a private message View Space | Friends | Playbook |
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#19
Posted: 10/10/2012 9:31:48 PM

nope.

 

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Rizzo send a private message View Space | Blog | Friends | Playbook |
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#20
Posted: 10/11/2012 6:48:26 AM
Hey Guys,

Can you try now. ManassaMauler I was able to change yours and then changed it back.

Rizz
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#21
Posted: 10/11/2012 11:18:48 AM
Yes! Got mines to work.
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ManassaMauler send a private message View Space | Blog | Friends | Playbook |
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#22
Posted: 10/16/2012 9:55:07 PM
no luck still...
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#23
Posted: 10/18/2012 9:50:19 AM
Same issue for me. When I go to edit profile, it shows the logo I uploaded, but when posting, it does not appear.

I followed all steps and ensured my avatar was sized properly.


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ManassaMauler send a private message View Space | Blog | Friends | Playbook |
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#24
Posted: 10/18/2012 10:35:28 AM
QUOTE Originally Posted by torosFCP:

Same issue for me. When I go to edit profile, it shows the logo I uploaded, but when posting, it does not appear.

I followed all steps and ensured my avatar was sized properly.


same
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Tigermike1975 send a private message View Space | Friends | Playbook |
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#25
Posted: 10/18/2012 10:53:49 AM
Same here too. I had never taken the time to try and put up an avatar. I didnt think I was that dumb that I couldn't do it, glad it is not just me.
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