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Author: [Covers Help] Topic: Having trouble with scores tab
lbreno send a private message View Space | Friends | Playbook |
lbreno
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#1
Posted: 3/30/2012 3:28:24 PM
Scores tab times out.  I've deleted cookies and temporary files and rebooted and still have the problem.  Seems to work OK on a different computer.  It's been a problem since Covers was up and down a week or two ago.  Any ideas?
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Covers-Team
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Covers-Team
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#2
Posted: 3/30/2012 3:34:27 PM
Hi Ibreno,

Would you mind providing us with a bit of info, Could we get you location, your browser type and version.

These will help us narrow down the problem and hopefully get the scoreboards back up and running again.

CT
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lbreno send a private message View Space | Friends | Playbook |
lbreno
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#3
Posted: 3/30/2012 3:56:21 PM
I'm in Nevada, problem occurs with either windows explorer 8.0 or firefox 8.0.1.
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vegaswise send a private message View Space | Friends | Playbook |
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#4
Posted: 3/31/2012 12:15:58 PM
I have the same problem. I have used safari 5.1.5 Chrome 18.0.1025.142 and Firefox 11.0 Please help
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#5
Posted: 3/31/2012 12:17:29 PM
I have the same problem. I have used safari 5.1.5 Chrome 18.0.1025.142 and Firefox 11.0 Please help. I am in Las Vegas
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Rizzo send a private message View Space | Blog | Friends | Playbook |
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#6
Posted: 4/2/2012 10:59:09 AM

Hey Guys,

Thanks for the info. Could you try these links and come back and tell me if they work or not?

Can you go to these 2 pages?

1.       http://scores.covers.com/scores-odds.aspx

2.       http://scores.covers.com/college-basketball-scores-matchups.aspx

 

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lbreno send a private message View Space | Friends | Playbook |
lbreno
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#7
Posted: 4/12/2012 2:46:46 PM
QUOTE Originally Posted by Rizzo:

Hey Guys,

Thanks for the info. Could you try these links and come back and tell me if they work or not?

Can you go to these 2 pages?

1.       http://scores.covers.com/scores-odds.aspx

2.       http://scores.covers.com/college-basketball-scores-matchups.aspx

 

I've been away from this computer, but now I'm back and still have the problem.  I tried both links above and get the same error message. 
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lbreno
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#8
Posted: 4/12/2012 3:11:50 PM

The error message on firefox is "the connection has timed out"

On explorer, it's "Internet Explorer cannot display the webpage"

When I deleted cookies and temp files, I had "preserve favorites website data" checked, so I unchecked it and restarted, but that didn't help.  I have delete browsing history and temp files checked as well.

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Covers-Team
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#9
Posted: 4/12/2012 6:24:31 PM
Thanks lbreno...we'll add this info to the symptoms list.


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lbreno send a private message View Space | Friends | Playbook |
lbreno
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#10
Posted: 4/13/2012 5:45:47 PM
QUOTE Originally Posted by Covers-Team:

Thanks lbreno...we'll add this info to the symptoms list.


  Any ideas what else I can try?
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lbreno send a private message View Space | Friends | Playbook |
lbreno
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#11
Posted: 4/27/2012 6:07:18 PM
QUOTE Originally Posted by Covers-Team:

Thanks lbreno...we'll add this info to the symptoms list.


  I stopped checking for a while, and now I find it works OK.  Must have been something at your end.  Thanks for fixing it!
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