Stay Away From 5dimes.com

Forum: Gaming Industry - US Page 2 of 2  1 2  
Author: [Gaming Industry - US] Topic: Stay Away From 5dimes.com
troylex300 PM troylex300
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Posted: 12/6/2011 5:54:32 PM
this is not the 1st time I hear about a security breach at 5dimes, 
I remember a Covers member AustinTXBevo posted last year about his account being hacked


troylex300 PM troylex300
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Posted: 12/6/2011 5:56:14 PM
QUOTE Originally Posted by troylex300:

this is not the 1st time I hear about a security breach at 5dimes, 
I remember a Covers member bevoaustintx  posted last year about his account being hacked





jp548 PM jp548
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New York
 
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Posted: 12/6/2011 11:28:14 PM
QUOTE

jongjon

Does your wife give Asian Rub and Tugs?  At $40 per Rub and Tug(with the coupon in the Village Voice), I reckon she'll need to give 15 Rub and Tugs to get $600 to repay you. 

She can keep any tip money to recoup her own losses in the "3rd party poker site".  Good Luck and let me know "what happen".

Originally Posted by jongjon:

 VERY SIMILAR, Just DIFFERENT!! I can ONLY speak for myself....I've been with 5Dimes since late August, I've NEVER had a problem with any payouts (4 so far) and customer service has been fine, but I've only spoken with them in regards to deposits/withdrawals/and what was BEST bonus for me (I chose 15% of losses once a month) although there was a time I went into my account and the previous nights $598 was GONE!!  I called and was told that it had been LOST in the Casino the night before, between x and y hours, I disagreed, they assured me that my account was "opened" with the Proper name and Password, and that if I gave them some time they would look into it and get back to me.  Well they did and they said it was from the IP address that I regularly sign in from, and they further told me, that I could NOT receive a refund, so if my account was hacked it was done on my computer!!  I was bullsiht...but said to myself there has to be some explanation.  Which I found my wife came home and said when I had gone to the bed( we each had had a few drinks) she went into the study and I had left on the 5Dimes (she knows I bet and we are the only ones who live here, in fact the previous night I had played a college game) anyway, she said she made anotehr drink and started messing around, got into the Casino, transferred some $$, lost it, tried to get it back and blew the $598....SO I called 5D explained, apologized for saying what I did to the Cust. Service Rep....they gave me a small credit (for $$ played in Casino) as wellas a Free $50 Sports Bet......oh, and they honored my request of LOCKING everything but Sports for any access!!

jp548 PM jp548
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Posted: 12/6/2011 11:32:06 PM

Hope you enjoyed my post because for a whole total of 5 posts its interesting you have only 2 pretty popular friends on this site.

 

 

Professional1 PM Professional1
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Posted: 12/7/2011 12:19:55 AM
5dimes the account signs out automatically after around 5 minutes so your wife new your password?
Professional1 PM Professional1
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Posted: 12/7/2011 1:25:38 AM
now everyone has to change their 5dimes password
Bronco6 PM Bronco6
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Posted: 12/7/2011 6:14:50 AM
I had the same experience ,transferred 200 to poker. Deal with local now.Was 5 dimes also.
GOPHERNATION12 PM GOPHERNATION12
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Posted: 12/8/2011 6:36:40 PM
You'll will believe anything that 5 Dimes says. Listen to the man's message and stay away.
CalifDreamin PM CalifDreamin
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Posted: 12/9/2011 10:13:19 AM
5dimes is totally legit. This guy just losg his behind playing poker and now wants to lie so he can get his money back and theyre not buying it. I wouldnt even be surprised if he doctored the chat log here as well. You rarely get the full truth when people post stories like this. Sorry op but I doubt tony at 5dimes just all of a sudden decided he needed to steal your $400. Get real
Posted using a mobile device.
dynamicwinners PM dynamicwinners
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Posted: 12/9/2011 11:51:20 AM
QUOTE

Originally Posted by CalifDreamin:

5dimes is totally legit. This guy just losg his behind playing poker and now wants to lie so he can get his money back and theyre not buying it. I wouldnt even be surprised if he doctored the chat log here as well. You rarely get the full truth when people post stories like this. Sorry op but I doubt tony at 5dimes just all of a sudden decided he needed to steal your $400. Get real

Agree.... some people just aren't built for gambling. They lose more then they can afford and throw tantrums like children and blame everyone but themselves. If you want to play poker go to a casino. Online poker is a joke and anyone that risks any money playing it deserves to lose. 5dimes couldn't care less about your $450. They make millions every year from idiots that have no ability to handicap games, self control or money management skills. Sorry man, I feel your pain on losing money and I do agree that 5dimes customer service reps are below average at best but take a few deep breaths and regroup before you go on some tirade blasting one of the few good online books that is left out there. Clearly you had a tough night, lost your money and now are trying to get a free refund. It happens to the best of us. Take a few days off and you will feel much better.

Easyone PM Easyone
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Posted: 12/9/2011 12:12:14 PM
I have a significant balance with them (5 digits) and its a bear trying to pull it dwn.  I don't want to knock them b/c I'd like my dough and there's no way I could come close to playing it back.  On the other hands tricks are for kids and if they don't know how to make their biz model work with the millions they get, they should get banged on and called out.  This has been since Oct for me and trickles.
lottamoneynono PM lottamoneynono
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Posted: 12/9/2011 1:32:32 PM
I have to comment on the customer service at 5dimes. I hate talking to the females they are utterly rude and act like they can't understand you, short and quick tempered. The male reps are superb with politeness and customer service quality. Whatever happened to Ron? he was kool. I used try to call during morning shift to avoid the females with the bad attitude but they are on am, and pm shift. As I stated above the dudes are generally kool, last request for payout the guy's attitude kind of went south. One out of a million I can't complain on that. They pissed me off real good last winter in the new year, I went with book that went belly up and believe it or not was taken for 5dimes when they folded..Thusly went back to 5dimes.
alabamam25 PM alabamam25
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Posted: 12/9/2011 3:54:36 PM
wow bookmaker did me like that  my money got transferrd to poker andsomeone o something blew it all  and they wouldnt give it back  went to my bank put in fraud for all deposits and  got back $800 in deposits  lol yea 5 dimes cust service is horrible but there odds and  games selection are the best unfornately
joemic41 PM joemic41
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Posted: 12/10/2011 11:29:49 AM
had payouts from 5dimes before, never an issue.  the cust. service rep was rude because you were being deceitful...if somebody was trying to hustle me for $500, I'd be a person to them too...
they track IP addresses, so if there was truly a breach or a hack involved, they would certainly be able to capture that information and handle it appropriately.  
don't bash a good site because you played a bunch of bad poker and thought you could pull a fast one on them.  technology is far more advanced than your weak schemes.
just my opinion, but logic dictates you are/were being fraudulent
Slugur PM Slugur
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Posted: 12/10/2011 6:32:17 PM
Not related to this issue, but my check from 5dimes just got bounced. It never happened to me before (had 5-6 withdrawls with them in the past)

Customer service told me to send them a copy of the bounced check and they will issue a new one.

I will keep you guys posted.
GOPHERNATION12 PM GOPHERNATION12
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Posted: 12/11/2011 1:55:03 AM
QUOTE Originally Posted by joemic41:

had payouts from 5dimes before, never an issue.  the cust. service rep was rude because you were being deceitful...if somebody was trying to hustle me for $500, I'd be a person to them too...
they track IP addresses, so if there was truly a breach or a hack involved, they would certainly be able to capture that information and handle it appropriately.  
don't bash a good site because you played a bunch of bad poker and thought you could pull a fast one on them.  technology is far more advanced than your weak schemes.
just my opinion, but logic dictates you are/were being fraudulent


You are clueless! Their customer service simply sucks!!!
They have had ACH payments that took a month and then ended up in the players accounts not bank accounts. They have been bouncing  checks on and off again for some time. And now their WU payouts have been taking 3 days plus for some. This ship is sinking and a lot of you will drown because you didn't use a life raft when you had a chance. 
Professional1 PM Professional1
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Posted: 12/12/2011 1:04:26 AM
QUOTE Originally Posted by Slugur:

Not related to this issue, but my check from 5dimes just got bounced. It never happened to me before (had 5-6 withdrawls with them in the past)

Customer service told me to send them a copy of the bounced check and they will issue a new one.

I will keep you guys posted.


that sucks 5dimes is becoming a joke
greencapper PM greencapper
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Posted: 12/12/2011 10:25:38 AM
I have had accounts at around 25 different books and have been with 5dimes for about 10 years. Have had nothing but excellent customer service with them and incredibly quick payouts and I consider them as being the best.

Security problem could be 1) you allowed someone else to know your user name password 2) you logged onto account from someone else's PC and it saved your information 3) your own PC was hacked and malware intercepted your information.

If problem was with 5dimes security it would have happenned to a lot of people and there would be red flags up all over the place.
lottamoneynono PM lottamoneynono
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Posted: 12/12/2011 2:50:32 PM
Doesn't green Capper seem like a Rep for 5dimes.......new to the site new account with great news on 5dimes....yeah uh huh uh huh yeah
BeatThaBooks416 PM BeatThaBooks416
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Ontario
 
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Posted: 12/15/2011 4:57:05 PM
WOW SO GLAD BET365 Acts Like Pros. BET365 ALL THE WAY 5DIMES.
Fishscale PM Fishscale
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Posted: 12/16/2011 2:31:10 AM

I have to disagree with you.  I had an experience where I shared an account with somebody (first and last time ever).  Anyway, after an argument, they went apeshit and dumped the balance out of anger on a 3 team parlay.  As soon as I saw it I talked to someone on chat and told them I had no idea what was going on with my account some maniac was making 2500 bets all day and they just made a parlay with the entire balance. 

They checked the ip and within minutes canceled it and changed the password, of course they voided out all the big wagers, but I got my original money back.

Public Enemy #1 PM Public Enemy #1
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Posted: 12/16/2011 8:02:13 AM
It could have been worse and you could have talked to "PEGGY"  LOL
GoMuckYaSelf PM GoMuckYaSelf
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Posted: 12/16/2011 5:12:30 PM
QUOTE Originally Posted by cuben2006:

y u guys have to make a deposit then play ? fine an agent man they r everywhere and u can get an account and play and collect or pay on tuesday or wednesday




this is what i do. i bet on 5dimes, but i have an agent. my account is all credit and my agent resets my account every week after we square up.
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