What do you all make of this? Account closed

Forum: Gaming Industry - US
Author: [Gaming Industry - US] Topic: What do you all make of this? Account closed
JackSmack PM JackSmack
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Posted: 4/24/2012 12:58:02 AM

I have been with this certain sportsbook forever basically. Probably since 2000 or before. I go to sign in and as I have for 10 years and I get this message.

 

Unfortunately there has been a problem with your account and so for security reasons this has been temporarily closed.

Please contact us in order to release your account.

So I contact them and they said that my account has been closed due to fraud/risk or something that makes no since to me, I'm just thinking what the hell did I do because I am just a regular player, don't win consistantly big or anything. So I write them and I get this response.

Dear Jon,

It is with great regret that we had to take this action, however, please be assured that there was nothing wrong with your behavior or activity.

Unfortunately, we cannot provide any further details as to what lead to this decision, but we wish you the very best in your future endeavors.

 

Does anyone have experience in this situation? I am just so curious to know wtf happened.  Id rather not say the sportsbook as I have cut the spots out in the messages, I'd just rather not say even though they totally f-ed my account I think they are a great book for fast payouts and dont want to dog them like that.

JackSmack PM JackSmack
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Posted: 4/24/2012 12:59:21 AM
Also, I don't know if this means anything, but I did notice their email addy use to end with EU, now it ends with AG.
JackSmack PM JackSmack
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Posted: 4/24/2012 8:29:34 PM
sportsbook was intertops.eu, darn em
joanne12 PM joanne12
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Posted: 4/24/2012 8:37:07 PM
they kicked me out about 10 years ago,kind of got the same message as you got as i remember
Riceboi PM Riceboi
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Posted: 4/25/2012 10:01:53 PM
were you winning alot? did they just take whatever money was in your account?
LRM704 PM LRM704
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Posted: 4/26/2012 1:17:54 AM
good old Joanne 
JackSmack PM JackSmack
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Posted: 4/26/2012 9:08:49 AM
i DEFINTELY havent been winning alot lately. lol. I was doing good for a few years but maybe they finally got ahead of me and closed it..  No idea but lately been running bad.
Forum: Gaming Industry - US
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