Having trouble with scores tab

Forum: Covers Help
Author: [Covers Help] Topic: Having trouble with scores tab
lbreno PM lbreno
Joined: Jan 2008
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Nevada
 
lbreno
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Posted: 3/30/2012 3:28:24 PM
Scores tab times out.  I've deleted cookies and temporary files and rebooted and still have the problem.  Seems to work OK on a different computer.  It's been a problem since Covers was up and down a week or two ago.  Any ideas?
Covers-Team PM Covers-Team
Joined: Aug 2001
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Canada
 
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Posted: 3/30/2012 3:34:27 PM
Hi Ibreno,

Would you mind providing us with a bit of info, Could we get you location, your browser type and version.

These will help us narrow down the problem and hopefully get the scoreboards back up and running again.

CT
lbreno PM lbreno
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Posted: 3/30/2012 3:56:21 PM
I'm in Nevada, problem occurs with either windows explorer 8.0 or firefox 8.0.1.
vegaswise PM vegaswise
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Posted: 3/31/2012 12:15:58 PM
I have the same problem. I have used safari 5.1.5 Chrome 18.0.1025.142 and Firefox 11.0 Please help
vegaswise PM vegaswise
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Posted: 3/31/2012 12:17:29 PM
I have the same problem. I have used safari 5.1.5 Chrome 18.0.1025.142 and Firefox 11.0 Please help. I am in Las Vegas
Rizzo PM Rizzo
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Nova Scotia
 
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Posted: 4/2/2012 10:59:09 AM

Hey Guys,

Thanks for the info. Could you try these links and come back and tell me if they work or not?

Can you go to these 2 pages?

1.       http://scores.covers.com/scores-odds.aspx

2.       http://scores.covers.com/college-basketball-scores-matchups.aspx

 

lbreno PM lbreno
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Posted: 4/12/2012 2:46:46 PM
QUOTE Originally Posted by Rizzo:

Hey Guys,

Thanks for the info. Could you try these links and come back and tell me if they work or not?

Can you go to these 2 pages?

1.       http://scores.covers.com/scores-odds.aspx

2.       http://scores.covers.com/college-basketball-scores-matchups.aspx

 

I've been away from this computer, but now I'm back and still have the problem.  I tried both links above and get the same error message. 
lbreno PM lbreno
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Nevada
 
lbreno
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Posted: 4/12/2012 3:11:50 PM

The error message on firefox is "the connection has timed out"

On explorer, it's "Internet Explorer cannot display the webpage"

When I deleted cookies and temp files, I had "preserve favorites website data" checked, so I unchecked it and restarted, but that didn't help.  I have delete browsing history and temp files checked as well.

Covers-Team PM Covers-Team
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Posted: 4/12/2012 6:24:31 PM
Thanks lbreno...we'll add this info to the symptoms list.


lbreno PM lbreno
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Posted: 4/13/2012 5:45:47 PM
QUOTE Originally Posted by Covers-Team:

Thanks lbreno...we'll add this info to the symptoms list.


  Any ideas what else I can try?
lbreno PM lbreno
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Posted: 4/27/2012 6:07:18 PM
QUOTE Originally Posted by Covers-Team:

Thanks lbreno...we'll add this info to the symptoms list.


  I stopped checking for a while, and now I find it works OK.  Must have been something at your end.  Thanks for fixing it!
Forum: Covers Help
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