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Author: [Gaming Industry - Non US] Topic: sbgglobal.com = bizzarre
zowhat send a private message View Space | Friends | Playbook |
zowhat
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Joined: Dec 2007
Posts: 13
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#1
Posted: 10/20/2011 12:27:02 PM
I was a member of betgameday.com for over 5 years.  Never had any problems with them.  Was sad when they went under (or whatever happened).

Signed up with sbgglobal.com because they were #1 on the covers rating board. 

My deposit went thru ($200) and was given my bonus (20%) in a timely manor. 

Started using the software and found it somewhat gimmicky but it works fine.  You have to put in a password to confirm a wager.  I think thats a good idea but its terribly inconvenient.

Horse bet wagering is cutoff about 3 minutes before the start of the race which is a downer.  Betgameday.com would accept a wager til the last few seconds before post. 

My complaint -- Each time I interact with sbgglobal customer service via the online operator,  I am asked for my USER NAME name and my PASSWORD.   This makes me terribly uncomfortable because I have this great big fear of being taken advantage of and loggin on with my acct balance at $0 because someone knows my password. 

After winning about $100 over a 3 week period my account was put on hold.  I contacted the online people (with user/password confirmation) and was told that I needed to call in.

The clerk on the other end said that they needed to do a bank address confirmation via 3 way call.  WHATTHA?  It was stupid but I relented. 

Once the phone started ringing he told me not to mention anything about "sports" to the bank.  Ok--sure sure!  Bank didn't answer.  The clerk assumed that my bank was closed for the weekend.   Told me "nevermind" and then removed the lock on my account. 

It was weird.   Anyone ever deal with this company?  I really doubt if I win anything that I will ever receive a check.  ''

Bummed in Texas

ZW
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zowhat send a private message View Space | Friends | Playbook |
zowhat
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#2
Posted: 11/4/2011 5:44:34 PM
Guess I am the only one who uses these guys.  Betting breeders cup horses with no wagering with 3-4 min prior to post-time.  Lame!!

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cpfs146 send a private message View Space | Friends | Playbook | My Sportsbook: SBGGlobal.eu |
cpfs146
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#3
Posted: 11/29/2011 2:31:06 AM
I use them too, but I have not requested a withdrawal in quite some time.  
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Cheerleader100
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Cheerleader100
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Joined: Nov 2011
Posts: 18
Location: Texas
#4
Posted: 11/29/2011 12:40:20 PM
I love SBGglobal, and it sounds like your bank locked your credit card or debit card, I can use my AmEx after calling them and having it unlocked, once you understand the deposit and withdrawls of a book it's a breeze, you'll be with sbgglobal along time, I know I will,
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