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This thread is a good example. No one likes the new format. and this from last year. This year what do they do? make it even worse....delete more data, make the fonts smaller, completely ignore requests... The covers mgmt/ownership has no concern for user complaints. The focus is to drive you to data that promotes what their sponsors make money on. Sportsbooks want a profitable clientele. They know what makes money...prop bets...notice the heavy increase in prop data. Despite the risk, prop bets usually account for much of a sportsbook's profit.Feb 10, 2023 That's a quote from Forbes.
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slamspurs | 17 |
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The Covers Staff has been discontinued. They no longer exist. You will no longer receive any response to anything at all. You are on your own. Thank you for using Covers. The corporate ownership has decided that interacting with members is not profitable and a waste of human resources. (An observation from a long time Covers user.) |
Joehawk | 1 |
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There has been a consistent trend with Covers to decrease the accessibility to and quality of customer service. That seems to be something that will no longer be any priority whatsoever with this website. The last interaction I had with someone by phone was marked by a poor attitude and a short dismissive tone. When corporate ownership takes over, they will pursue revenue streams and profits over service. People who use the site for analysis of data are not profitable. Only if they become customers of the advertisers. Why is the format constantly changing to reduce the ease to pertinent data? Also the failure to maintain a system that consistently accurately records results. Every season MLB results go missing. Other websites don't have this problem. I still use the site, but have had to use other sites to fill in the evermore constant reduction of historical data that I use.
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Flynt | 17 |
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April 5th Tor @ NYY game result is missing from Team Past Results Do you know this has been happening every season? Results getting left out. |
Joehawk | 1 |
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@VicVega91
Agree |
Joehawk | 4 |
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Question for the community: Are the MLB match up pages worse or better than before? I see info/data that is no longer is available. They are more cluttered. The font is much smaller and harder to read. There used to be a pitcher's last 10 games vs an opponent, now it's down to 5. How is a smaller sample of history better? You can no longer access a pitcher's previous seasons. Thanks for the answers.
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Joehawk | 4 |
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@Flynt Or not... |
Joehawk | 5 |
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@Flynt Thanks, working now |
Joehawk | 5 |
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504 Gateway time out on match up links and team links |
Joehawk | 5 |
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They are available, but you have to go to each teams page and click on schedule.
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Joehawk | 3 |
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All the conference tournament games are missing from the match up page. |
Joehawk | 3 |
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Covers Staff, Why are all the conference tournament games missing from the match up page? |
Joehawk | 1 |
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@Flynt Results are still missing for this game |
Joehawk | 3 |
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@JPAir Since Covers continues to have these problems for years now, there are alternatives at https://legacy.donbest.com/nhl/matchups/ and at https://newsday.sportsdirectinc.com/sports-scores/Hockey-Scores-Matchups.aspx |
JPAir | 7 |
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Nov 19th CBB St John's - Utah result is missing from both team's results |
Joehawk | 3 |
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@Joehawk Fixed |
Joehawk | 4 |
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Gateway 504 time out on all links to match ups |
Joehawk | 4 |
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@JeffSaad And NO response from anyone on Covers Staff. |
Joehawk | 5 |
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Could you return the margin vs. the spread column in basketball and football to the matchup pages? |
Joehawk | 1 |
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Please do NOT change the NHL matchup pages to the new format. The new format is harder to read, and MORE difficult to work with. You should change all sports back to the old format or offer an OPTION like Don Best does to see the classic matchup pages. You have not made changes for the better, only worse. Ex: Why is the O/U column now in lower case and right next to the number? It is HARDER to read. Also why is the +/- performance vs the spread column now gone for basketball and football? |
Joehawk | 5 |
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